Penalty warning

[radamfi]

I found this ticket on the train last night (see attachment)

What is the point of this ticket? It doesn't look like an actual penalty fare as the fare is £0.00.

Do other TOCs have such tickets?

 

[First class]

When a ticket is issued in a Penalty Fare area, by someone not authorised to issue Penalty Fares, they must issue a written warning.

The guard has to explain that they would be getting a Penalty Fare if an authorised inspector had been checking their tickets.

Selling tickets on penalty fares trains

4.34 The basic principle of any penalty fares scheme is that passengers must buy their tickets
before they get on their train. If passengers find that they can buy their ticket on the train
from the conductor or guard, it undermines this message. For this reason, we will not allow
tickets to be sold on penalty fares trains unless either:

a) the on-train staff are trained as, and act as, authorised collectors, so they can charge a
penalty fare to any passenger who is liable for one; or

b) the on-train staff issue a printed penalty fares warning, as well as a ticket, to any passenger
who is liable to a penalty fare, and draw the passenger’s attention to the warning.

In the case of (b), on-train staff must be given suitable training (and, when necessary,
refresher training) in how the penalty fares scheme works, and how to issue these penalty
fares warnings. A system must also be in place to make sure that on-train staff use the
warnings properly. Where the warnings are issued using a portable ticket machine, such as
‘Avantix Mobile’, machine print-outs might be used to check that staff are issuing them. Any
system must make sure that each individual conductor or guard is regularly monitored.

 

[reb0118]

Some ticket stock has the warning printed in red on the back

 

[Helvellyn]

Some ticket stock has the warning printed in red on the back

A Penalty Fare warning should still be issued to any ticket sold on the train that could have resulted in a Penalty Fare being issued, i.e. tickets for the next day would not need one issued.