mangyiscute
Established Member
So I was buying a ticket from the machine at Kings Cross for onwards travel as I already had my ticket for a train to Doncaster. The ticket machine flashed up an error after payment and didn't print anything, but I was still charged. I spoke to gate line staff and they said to go to the ticket office, but as my train was leaving in 5 minutes time I told them that I didn't really have time, so they advised to speak to the train manager. However, since the train was a hull trains service the train manager said that they couldn't really do anything about it.
The ticket was £13 so it isn't a disaster if I have to just write it off but I am obviously quite annoyed about this, so what would you advise me to do in this situation
The ticket was £13 so it isn't a disaster if I have to just write it off but I am obviously quite annoyed about this, so what would you advise me to do in this situation