Train Service Delivery Manager @ Scotrail query

[mutley88]

Hi folks,

Looking for some help if possible please, Scotrail have recently advertised for a Train Service Delivery Manager and I have an interview next week.

The role is advertised as Train Service Delivery Manager (Internal General Purpose Relief). Does anyone know much about the role, or more specifically the "Internal General Purpose Relief" part? From what I can see from looking online, this would be a role with no set roster pattern and is used to basically backfill sickness / leave etc? Could I expect any form of stability in regards to rostered days on/off? I'd be coming from outwith the Rail industry where I have a set working pattern at the moment so whilst shifts is not an issue, I'd like to ideally at least be able to plan some things in life in advance.

The role includes days, nights and weekends which appeals to me but in the event there are weeks where there are no shortfalls where cover is required, what do I do? The post covers a 35 hour week with reference salary of £43,023 per annum - is my understanding correct that my annual salary will be £43,023 but some weeks I may work more than 35 hours to compensate for weeks where I potentially work less? Or am I basically on a zero hours type deal and that's the salary I can expect if I do an average of 35 hours a week?

Cheers for any help that can be offered

 

[Highlandspring]

The ScotRail GPR TSDMs don’t have fixed rest days though I understand it’s a big bone of contention and there may be plans afoot to change things. If there are no shifts to be covered (very rare at the moment) then you would be spare, you’d still be required to come in for a shift but you’d end up doing whatever needs done like giving people breaks, releasing folk to go out visiting or producing Start of Works. The post is an average 35hr week so sometimes you’ll work more and sometimes you’ll work less but your basic pay without enhancements each month never changes.

 

[mutley88]

Thanks for the response Highlandspring, that helps.

Does anyone have any idea on what I could expect for the interview format and/or type of questions they'd likely ask?

 

[Dantan]

How did you find the interview? I am waiting for a response for a similar role with West Midlands trains, different rail franchise but same overarching company.