Unable to fulfil

[bennorthyork]

I have some sleeper berth tickets to collect. The email says to collect at the station. I assumed I could collect from York. But I get the following message. The information desk said just show the photo of the screen to the guard. Will this work?

 

[Wallsendmag]

I have some sleeper berth tickets to collect. The email says to collect at the station. I assumed I could collect from York. But I get the following message. The information desk said just show the photo of the screen to the guard. Will this work?

Sleeper tickets use a unique format not supported by all TVMs, you'll need to try a Ticket Office to collect them.

 

[Ken H]

Sleeper tickets use a unique format not supported by all TVMs, you'll need to try a Ticket Office to collect them.

Done like that for reasons of standardisation.

 

[Flying Snail]

As above, some TVMs won't issue them. Last time I tried Virgin/Avanti machines didn't although it was several years ago. A Scotrail TVM did print them.

 

[yorkie]

Are these not available as e-tickets?

 

[Wallsendmag]

Are these not available as e-tickets?

All CS tickets are available as eTickets