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Transpennine advance ticket not offered on machine

DeverseSam

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The photo says £37.60 is the cheapest ticket from Manchester to Sheffield yesterday at 18:59 but I know an advance for £21.10 was available from a different machine at the same station.

Is this a tourist trap or is it an error with the machine?
 

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tspaul26

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What was the time of the train on which the Advance fare was valid?
 

Haywain

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Is this a tourist trap or is it an error with the machine?
A machine without a journey planner interface will not offer Advance tickets, and a list of upcoming departures is useful but not a journey planner.
 

Watershed

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Not all ticket machines are capable of selling Advance tickets; it's not obvious to me what company's machine you were using, but it probably wasn't capable of doing so.
 

tspaul26

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I think 1945 but I didn’t take a photo unfortunately
The 1945 was cancelled yesterday so that would also explain why that fare would be available at one point, but then withdrawn from sale.

There is no conspiracy here.
 

DeverseSam

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Not all ticket machines are capable of selling Advance tickets; it's not obvious to me what company's machine you were using, but it probably wasn't capable of doing so.
They are the newest machine, I found a pic in the article below.

Image description: Blue TPE card-only ticket machines in a row at Manchester Airport, as part of an article about 47 new machines being installed. Man in brown shirt pictured buying ticket from a machine.

 
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tspaul26

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They are the newest machine, I found a pic in this article


The 1945 was cancelled yesterday so that would also explain why that fare would be available at one point, but then withdrawn from sale.

There is no conspiracy here.
 

DeverseSam

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Not all ticket machines are capable of selling Advance tickets; it's not obvious to me what company's machine you were using, but it probably wasn't capable of doing so.
I believe that Manchester airport station previously had a bank of “full functionality” machines below the escalators, offering advances, as per this pic:
 

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Watershed

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They are the newest machine, I found a pic in this article

Just because they are new doesn't mean they support Advance tickets. See the article:
Installation of the machines is just the first step, as TransPennine has plans to deliver further improvements already, including multilingual support, quick purchase for the most popular tickets from each station, buying Advance Purchase Tickets
 

Bungle965

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I believe that Manchester airport station previously had a bank of “full functionality” machines below the escalators, offering advances, as per this pic:
Those machines have been removed now, apart from the cash ones for which Manchester Airport is the only station on the network to retain cash (the rest going over eventually to Promise to Pay) last I recall they were meant to be installed at the same time as the others but the cash model hadn’t been approved by Worldline I think we’re well over a year since they were installed.
 

Bletchleyite

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Try checking the price of a single to Newcastle from the GTR TVMs at Kings Cross, you may want to sit down first.

I do have to sit down on the floor to be able to use the ridiculously positioned card slot on the GWR ones at Paddington, to be fair. An utterly terrible piece of design that seems to have come from making it at a handy height for wheelchair users without thinking about the far larger number of elderly people who can walk but not bend down to use a slot two feet off the floor if that.

The TPE ones with the two screens look like the top one would be too high and the bottom one too low - style over practicality there? They also have the card kit in a cut-in which means it's bad for tall people. I do wonder what research these designers bother doing at times.
 

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