theironroad
Established Member
Of course, that area is hardly the most glamorous and there's no seating.
Seems to me it could surely be organised better. The nature of the service is such that many passengers will be doing it for the first time and will be wondering what's going on and when they are actually going to be able to get on the train.
I wonder how they get away with it. It really can't leave a good impression for tourists or anyone departing or arriving on the sleeper.
I realise that the rubbish trucks etc need somewhere to exit the station, but the area is really poor. I'd imagine waiting in a warehouse loading dock is more glamorous.
With nobody paying less than £265 for a cabin on the Highlander (well, railcards I guess), you'd think they could let everybody use the lounge...
They should have built a bigger lounge, even if they wanted to maintain a separate club one. Anyone with a berth ticket at minimum (and seats tbh) should have a lounge area to wait.
In connection with the above post, the whole P1 area is grim. Maybe CS should have a dedicated entrance on the street direct to a big lounge, where people could sit and then board the train which would be alongside. For the premium prices charged for berths, especially club, they really should up their game. Imagine business/first airline ticket holders being forced to wait in the stairwell at the gate for boarding.