• Our booking engine at tickets.railforums.co.uk (powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Trainz 2019 Not Downloading [ERROR 502]

Ayman Ilham

Ayman Ilham

Member
Joined
2 Jul 2016
Messages
426
Location
Blackburn (Lancs)
I just bought Trainz 2019 on their store, but cannot download it as both installers show this Error 502 bad gateway. I cleared cache, but still to no avail. Does anybody know how to fix this issue, as digital downloads are apparently non-refundable?

1715158261002.png
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

Trackman

Trackman

Established Member
Joined
28 Feb 2013
Messages
3,037
Location
Lewisham
Might be them, try a different browser or contact support.
I wouldn't worry about losing the digital download, it will be safe.
 
Ayman Ilham

Ayman Ilham

Member
Joined
2 Jul 2016
Messages
426
Location
Blackburn (Lancs)
I'ved tried again after a while and it worked this time. Another issue I've run into, however, is that whenever I try to download anything from DLS, nothing happens when I click the download button. I've also tried downloading individually via the content manager, but the button is also not doing anything. Is it an issue with the browser again?

1715193243014.png
 
Last edited:
Trackman

Trackman

Established Member
Joined
28 Feb 2013
Messages
3,037
Location
Lewisham
Your best bet is to contact support.
What I would do first is clear cache/cookies in your browser and give it a whirl tomorrow.
 
T

Tony2

Member
Joined
7 Apr 2019
Messages
401
Ayman Ilham said:
I'ved tried again after a while and it worked this time. Another issue I've run into, however, is that whenever I try to download anything from DLS, nothing happens when I click the download button. I've also tried downloading individually via the content manager, but the button is also not doing anything. Is it an issue with the browser again?

View attachment 157800
Click to expand...
As stated above the red arrow, download cart is not supported post TS12, TANE and newer, which includes the TS19 you’ve mentioned you are using.
 
You must log in or register to reply here.

Top