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Try to avoid refunding tickets now. You are on their radar and will remain on in

Were you stopped and spoken to while making a journey or at the end of a journey by a member of staff and perhaps asked to show your Railcard or has this email come totally out of the blue?

So that would be a freight train from Wigan to Warrington.

What time are you due to arrive in Carlisle on the return journey? You should be allowed to travel earlier if needed to avoid being stranded. I would double check what times Avanti are running services. I would look at buses from Carlisle and Penrith to get you to your destination if possible...

Thanks. I'll have to contact them to get this sorted.

Most likely the ticket refunds that have triggered this. Then on closer inspection their travel patterns do not look normal. But then, what is normal. Northern may not know about the short faring and the OP does not have to incriminate themselves.

Did you use etickets? If so did you use the same email address each time for them to be sent to when using Trainline (even on a guest account). If so they will be able to look at your ticket purchasing history. If you sister is only 15 then the correct thing would be for her parents or...

A letter will be sent to your sister then. It may be a warning, it may be inviting the fare to be paid, it may be inviting her to give her side of the story or it may be inviting her to pay the fare plus an administration fee. You will have to sit tight and wait for the letter. Had you have...

Of course I've read the thread. However I'm trying to work out what's brought the OP to the attention of Northern. I note a comment about refunding for tickets on TPE.

Which train company are you dealing with?

So this letter has come out of the blue from Northern. You have not been stopped and spoken to a member of staff. So at this point they are out "fishing" and cannot prove anything. They are inviting you to an interview so you can self incriminate yourself. We have seen other people on the forum...

Only going as far as Birmingham but its Only going as far as Birmingham but 10.30 arrival there with a connection to Bristol.

Where you stopped and questioned when making a journey or at the end of the journey or has this letter come totally out of the blue?

Yes, the 0800 has run for years from Liverpool and from this month the times have changed. But I have a ticket for August on it (which I only booked at the end of March).

I cannot work out why the ticket inspector wanted to look inside your bag? Once you have settled this matter I would make a separate complaint about his aspect of his behaviour and ask if he was acting in line with their company policy.

Are these destinations accessible by bus? We'll be based in Pensarn. She holds a Wales concessionary travel pass so can travel for free on the buses. I hold an English Concession pass so can get a 1 Bus Ticket for £4.50. I also hold a disabled person's Railcard so if we get the train from...

Sorry I'm travelling from Liverpool

Mod note: thread has been split from here https://www.railforums.co.uk/threads/national-express-coaches-discussion.206382/ Has National Express made changes to the timetable on the 550 service? I have a ticket booked for August leaving at 8am from Liverpool but this service no longer is...

Thank you both. Good to know it's a through service from Chester to Rhyl I was thinking that the 12 might run late into Rhyl as I believe there can be a lot of traffic on the road going through Pensarn in the summer. To make the 11 at 19.30 I see there is a 12 arriving into Rhyl at 19.23. This...

Is the 11 Chester to Rhyl a through service or is a change of bus in Holywell required? I am going to connect onto the 12 to Abergele. On the return journey back towards Chester as the connections reliable. I'm thinking of getting the last possible service and will change between the 12 and 11...