OwlMan
Established Member
The NRCoC are being replaced with effect from 1st October by the NRCoT.
see http://www.nationalrail.co.uk/times_fares/46427. A copy is attached.
see http://www.nationalrail.co.uk/times_fares/46427. A copy is attached.
http://www.nationalrail.co.uk/times_fares/46427.aspx
National Rail Conditions of Travel
Please note: This page is for information regarding the National Rail Conditions of Travel, which will be applied from Saturday 1 October 2016.
For current National Rail Conditions of Carriage, please see here
Your rights and responsibilities when travelling on the National Rail network.
Introduction
When you buy a ticket to travel on the railway network you enter into an agreement with the Train Companies. That agreement gives you the right to make the journey, or journeys, between the stations or within the zones shown on the ticket you have bought. These National Rail Conditions of Travel are also part of that agreement and they apply to all domestic (non-international) journeys by scheduled passenger train services of the Train Companies on the railway network of Great Britain.
Your Rights
Whilst these National Rail Conditions of Travel set out your rights and any restrictions of those rights, the Train Companies may give you more extensive rights than those set out here. However they may not give you less, unless a Condition specifically allows for this, such as in the case of some types of reduced and discounted fare tickets eg. Advance Tickets. The National Rail Conditions of Travel therefore set out the minimum level of service you are entitled to expect.
A Train Company's ticket office staff will give advice about tickets, and any restrictions concerning their use, on an impartial basis unless the point of sale is dedicated to the sale of one Train Company's tickets.
A PDF version of the National Rail Conditions of Travel is available to download here.
This version is valid from Saturday 1 October 2016 and replaces the previous National Rail Conditions of Carriage. Any reference to the National Rail Conditions of Carriage on websites, Tickets, publications etc refers to the terms and conditions set out in the National Rail Conditions of Travel. These conditions apply in addition to your statutory rights.
Reference is made in the National Rail Conditions of Travel to a Code of Practice for meetings arranged in connection with duplicate Season Tickets. A copy of this can be found here.
© Copyright Rail Settlement Plan Limited. Issue September 2016.