Looking at the new LNER website, it would appear that the ticket booking process is largely unchanged from what LNER has inherited from Virgin/Stagecoach. However, under FAQs there is a reference to the "new booking experience", and when you click on there it says you need to re-register if you wish to use the new booking experience.
Does anyone know whether this is something new that LNER has just introduced? Or is it just referring to when Virgin East Coast revamped its website, in which case LNER presumably hasn't got round to removing this from the FAQs yet? I can't find any obvious way of re-registering.
Does anyone know whether this is something new that LNER has just introduced? Or is it just referring to when Virgin East Coast revamped its website, in which case LNER presumably hasn't got round to removing this from the FAQs yet? I can't find any obvious way of re-registering.