Hi All,
I am due to travel tomorrow, however, if I need to abandon my rail journey and make an alternative way there how do I go about claiming a refund on my tickets?
They are split tickets via Trainsplit, all the TOCs along the journey have said a fee free refund can be obtained due to the storm and service changes as a consequence.
One of the tickets is an advance so pretty straightforward that I just apply for that from Trainsplit (I think?) however the other is an anytime return and I have already used the outbound journey so not sure whether Trainsplit will be able to refund it?
Thanks
I am due to travel tomorrow, however, if I need to abandon my rail journey and make an alternative way there how do I go about claiming a refund on my tickets?
They are split tickets via Trainsplit, all the TOCs along the journey have said a fee free refund can be obtained due to the storm and service changes as a consequence.
One of the tickets is an advance so pretty straightforward that I just apply for that from Trainsplit (I think?) however the other is an anytime return and I have already used the outbound journey so not sure whether Trainsplit will be able to refund it?
Thanks