philthetube
Established Member
- Joined
- 5 Jan 2016
- Messages
- 3,762
I arrived at Blackpool North this morning to catch the 0754 to London, this is an off peak service, it was cancelled. As I was travelling to a funeral the option to travel later was not available to me.
Staff at Blackpool insisted that I pay peak fares or travel later
Fortunately I have a priv but I still estimate the amount for my day trip has increased by? 37, multiply that by 4 for Joe Public.
I appreciate that staff acted according to the rules but surely common sense should prevail.
I fb messaged Avanti, that was a waste of time, making stupid suggestions without reading what I had written.
I also have made 2 complaints to Avanti, one about the fare and the rest about fb, might hear back one day.
I was wondering if it would be a good idea to go on fb with this, embarrassment can work wonders.
Staff at Blackpool insisted that I pay peak fares or travel later
Fortunately I have a priv but I still estimate the amount for my day trip has increased by? 37, multiply that by 4 for Joe Public.
I appreciate that staff acted according to the rules but surely common sense should prevail.
I fb messaged Avanti, that was a waste of time, making stupid suggestions without reading what I had written.
I also have made 2 complaints to Avanti, one about the fare and the rest about fb, might hear back one day.
I was wondering if it would be a good idea to go on fb with this, embarrassment can work wonders.