Argyle 1980
Member
When I was attempting to collect some tickets from Plymouth to Folkestone yesterday morning, I experienced the anomaly a lot of people seem to experience about not having a physical card as I'd purchased with PayZilch (an interest free Klarna type platform) but in the form of a virtual Mastercard in their app as unlike Klarna they don't have check out facilities directly with retailers. Obviously the physical card doesn't exist so tried using my Barclaycard but it refused it. Asked the staff at the help desk about it as the queue at ticket office was absolutely ridiculous. There was somebody I assume was a train manager or ticket examiner with them and he said "I can retrieve them for you" and proceeded to get his machine out of his bag and a few minutes later he had printed all my tickets off for me from the collection reference without a card.
My question is can all onboard staff now do this? Or is it something they can actually do but not something TOCs like doing?
Also the tickets had Aztec QR codes on them. Kind of reminder EastCoast doing that too back when they were around.
My question is can all onboard staff now do this? Or is it something they can actually do but not something TOCs like doing?
Also the tickets had Aztec QR codes on them. Kind of reminder EastCoast doing that too back when they were around.