... simply not carrying them at all and some other means being provided such as taxis.
I'm pretty sure that would be illegal.
In particular I think the ORR might object for once.
On the other side trying to provide service in a limited subset of locations requires good quality information, which seems to be lacking in some cases:
Information used by disabled passengers to check if a rail station is accessible is frequently “wildly inaccurate”, and often leads them to book travel to and from stations they cannot access, acco…
www.disabilitynewsservice.com
Is it good enough most of the time? Possibly?
Is it meeting the required standard, I'm not convinced it is.
On a piece of good news, if the website is to believed the lift has now been repaired and step free access is available to all platforms. (I assume)
edit:
I feel some of my comments may have been critical without accounting for some of the underlying causes.
I offer this quote from a recent report, pointing out lack of funding:
Research report exploring disabled people’s experiences using the transport network.
www.gov.uk
“We [train operators] try and deliver what we're supposed to, from legislation obligations, but it can almost feel like putting a sticking plaster over something without actually resolving the ultimate issue, which is ‘I [disabled passenger] can't physically get on to my station, or it's not got those things [accessible infrastructure]’. Ultimately, that is major funding but that has to come from a department basis” [Train operator].