Whilst that piece is true in many respects, there are a few obvious inaccuracies or omissions.From the Grauniad
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Passengers are rightly angry about our northern railways – as a driver, I’m mortified | Secret Train Driver
TransPennine Express is not being straight with the public about a major cause of its cancellations, says the Secret Train Driverwww.theguardian.com
Sickness may be only a few percent higher than last year - but no doubt last year's level was already much higher than pre-Covid. It's legitimate to ask why this is.
I would be surprised if the loss of goodwill couldn't be primarily attributed to the same thing as every other TOC, namely the lack of a payrise and overall industrial relations climate being poor.
The training backlog may not be new, but it still exists. It should undoubtedly have been taken into account when deciding what level of service to run, but the fact remains that if all drivers were fully competent in terms of route & traction knowledge, there wouldn't be as much disruption.
The comments around training continuing during Covid are rather disingenuous. It was "banned" for a long time and even after that, it was subject to severe limitations which weren't lifted until well after all legal restrictions had gone. Other TOCs such as GA only paused training for a much shorter period. From what I've heard, the lack of training wasn't for want of trying on the part of the company.
The attempt to blame the lack of a RDW agreement on management is also not particularly forthright. The RDW agreement was withdrawn by ASLEF after the company said that Covid 'spare at home' arrangements would cease. This was towards the end of 2021, where there were no legal restrictions whatsover. I leave the reader to draw their own conclusions...
I understand ASLEF also refused to enter into a new agreement unless it was as generous as the old one (something like time & a half, 10 hour minimum - completely unrealistic given the railway's financial circumstances), and unless the company committed to removing the reliance on RDW (more understandable, but something that happens at basically every other TOC out there - so why weren't ASLEF withdrawing RDW elsewhere?). Perhaps "Secret Train Driver" isn't fully in the picture on what their ASLEF reps were up to!
On the point of there being more staff than ever, 74 is a lot of drivers to lose, but that doesn't mean the claim isn't true. It likely isn't true for practical purposes though, as I understand there are still many drivers awaiting or undergoing training.
As for the claim that Liverpool-Newcastle now takes 36 drivers where it previous took 12, again this is taken out of context. What "Secret Train Driver" perhaps means is that there are 36 diagrams which involve Liverpool-Newcastle, as opposed to 12 previously. Either way the figure of 12 is way off - it's an hourly service from early till late with 7 circuits. There's no way you can crew that with 12 diagrams.
Like I say, there are many valid criticisms in there and clearly the service being provided is abysmal at the moment (unbelievably, it's got worse than it has been for the last 6-12 months). But "Secret Train Driver" doesn't help their case by exaggerating or misleading on certain aspects.