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Missing Bonus Avios

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Bungle965

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Hi,
Recently completed a BA Holiday, the flights and the tier points have been added to my account perfectly fine however my bonus Avios doesn’t appear to have been credited.
Is this normal and I should sit and wait, I attempted to manually add my ticket under the missing Avios however it didn’t recognise either mine or my partners ticket numbers?
Any ideas :)
 
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Tetchytyke

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How recently? The bonus Avios credited to my account a couple of days after the return flight Avios credited. The T&Cs say they can take up to 4-6 weeks.

The double tier points credited about ten days or so after the bonus Avios.

If you get the bonus tier points credited but are still without the bonus Avios maybe drop them a line.
 

Bungle965

Established Member
Associate Staff
Buses & Coaches
Joined
2 Jul 2014
Messages
3,181
Location
Calder Valley
How recently? The bonus Avios credited to my account a couple of days after the return flight Avios credited. The T&Cs say they can take up to 4-6 weeks.

The double tier points credited about ten days or so after the bonus Avios.

If you get the bonus tier points credited but are still without the bonus Avios maybe drop them a line.
That's good to know, it's only a week since the holiday so wasn't going to start sending any emails yet.
Any ideas on how to reach them if it doesn't appear? The FAQs just send me round in circles.
 

Tetchytyke

Veteran Member
Joined
12 Sep 2013
Messages
15,061
Location
Isle of Man
That's good to know, it's only a week since the holiday so wasn't going to start sending any emails yet.
Any ideas on how to reach them if it doesn't appear? The FAQs just send me round in circles.
Honestly not sure. You’re probably best off asking about it on the BA board on Flyertalk, some knowledgeable people on there.
 
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