'Buffed' barriers at LU stations

[Horizon22]

Not at all just a daily commuter on the tube. Hacking recovery means weeks after they were hacked they have yet to bring back contactless history meaning I have no idea what I am been charged daily. I have had to resort to oyster to achieve this basic function online.

Ah I see what you mean. Yes that is taking a rather long time.

 

[bluegoblin7]

Ah I see what you mean. Yes that is taking a rather long time.

What is a 'long time' in the context of a significant cyber security incident, though? One where all 30,000 staff were locked out of their accounts? One where there are countless, bespoke applications to ensure are functioning properly, several of which are critical to the safe operation of the railway? Would any other organisation recover any quicker?

I don't think anyone disagrees that the situation is far from ideal, but it is unprecedented and the effects are going to be felt for some time to come. Would people prefer if the railway was simply closed until non-critical infrastructure is fully working? That might yet play out, if the rumours about staff not being able to be paid overtime until the New Year are to be believed...

I would concur with the previous poster(s) who have said it seems like the previous contributor has an axe to grind.

 

[Sonic1234]

Kentish town station rebuild which is 6 months probably more late no doubt Colindale will have the same fate

Hopefully Kentish Town will never be completed. You can break your journey on Thameslink trouble free during the rebuild.

 

[Horizon22]

What is a 'long time' in the context of a significant cyber security incident, though? One where all 30,000 staff were locked out of their accounts? One where there are countless, bespoke applications to ensure are functioning properly, several of which are critical to the safe operation of the railway? Would any other organisation recover any quicker?

Most cyber attacks do not entail all 30,000 staff getting locked out (and that was a an active TfL measure to prepare further comprimising) of their accounts for a start. It's well over a month and important systems still aren't working. I completely understand the issue, but I would say yes it is prolonged at this point.

The actual "safe operation of the railway" (i.e movement of trains) was resolved very quickly. But we are deviating well off the topic.

 

[Starmill]

What is a 'long time' in the context of a significant cyber security incident, though? One where all 30,000 staff were locked out of their accounts? One where there are countless, bespoke applications to ensure are functioning properly, several of which are critical to the safe operation of the railway? Would any other organisation recover any quicker?

I don't think anyone disagrees that the situation is far from ideal, but it is unprecedented and the effects are going to be felt for some time to come. Would people prefer if the railway was simply closed until non-critical infrastructure is fully working? That might yet play out, if the rumours about staff not being able to be paid overtime until the New Year are to be believed...

I would concur with the previous poster(s) who have said it seems like the previous contributor has an axe to grind.

The British Library are in rather a worse mess when it comes to front-line than London Underground and other TfL modes of course. And their recovery is to be literally years.

 

[Dave S 56F]

Example up in Birmingham new street station last Friday night i saw some late night revellers at 10:30pm some on them just leapfrogged over the barrier gates without tickets in front of ticket barrier staff exting the station and they were not challenged

 

[Wolfie]

Kentish Town station still closed after it was due to open 3 months ago.
Camden Town 2 year long 10mph crawl into southbound Edgware platform still in place despite promise the 30 mph normal approach to the platform would be restored by July.

Awful & dangerous shrieking noise in many tube line tunnels. Staff given ear plugs, paying customers & daily commuters not even Consulted or told about issue.

Passengers to & from Northern & Vic line escalator bank had nice dry route into Euston concourse. For the last year, without discussion, the public pointlessly forced into cold & wet & dark to get into the concourse.. with the old route blocked by a glass screen.
Just a few obvious failings that immediately come to mind.

Obviously you missed the rather significant publicity about crowding and circulation issues at Euston which your nice dry route significantly exacerbated.

Frankly that list is little short of pathetic.

 

[Recessio]

Even if they are "buffed" I imagine they still must be softer than the old Westinghouse Rottweiler gates? Those *hurt* if you get trapped in them.

 

[Chriso]

I love the tube and really do hope they improve things. As a positive I love the look of the Central line refurb but am yet to see one of the two units yet.

I was probably a little blunt in my response to Horizon's 22 - apologies. We are all striving and wanting an improved network on here

The revenue protection issue is really getting frustrating now though and I don’t blame the frontline staff for not getting involved . Additional staff with sufficient power or Police need to be bought In to deal with the issue. We risk getting to the point that in the current financial climate more and more will do the same as it becomes deemed there are no consequences.

 

[Peter Sarf]

I love the tube and really do hope they improve things. As a positive I love the look of the Central line refurb but am yet to see one of the two units yet.

I was probably a little blunt in my response to Horizon's 22 - apologies. We are all striving and wanting an improved network on here

The revenue protection issue is really getting frustrating now though and I don’t blame the frontline staff for not getting involved . Additional staff with sufficient power or Police need to be bought In to deal with the issue. We risk getting to the point that in the current financial climate more and more will do the same as it becomes deemed there are no consequences.

I too see revenue protection on TfL as something that needs strengthening.

Even on the bus - I was on a late evening bus when most getting on after I joined were just walking straight past. I saw about 50% decline to pay or show a card. When I was alighting I asked the driver and he said yes not many pay and nothing he can do about it (I don't blame hime). It makes me feel sorry for people who do pay or show a pass.

I can remember hanging around near the side entrance to West Hampstead Thameslink for about one hour about a year ago. The barriers were repeatedly being forced - they must be tough !. The revenue loss must be significant and the people travelling without a ticket are more likely to be vandalising the train or behaving anti-socially (noisy, feet-on-seats or smoking). The result is it sends a bad message to fare paying passengers.

 

[sprunt]

Hacking recovery means weeks after they were hacked they have yet to bring back contactless history

I've no doubt you can tell us what they should have done that they haven't to make this happen? Come on, don't keep the solution to yourself!

 

[Chriso]

I've no doubt you can tell us what they should have done that they haven't to make this happen? Come on, don't keep the solution to yourself!

I do not work in IT (thank god) yet I do wonder how much TFL are spending on so called IT experts who have yet to fix something a 17 year old managed to hack and destroy from his bedroom lol

London transport cyber attack: Boy, 17, arrested - BBC News

The teenager was arrested on suspicion of Computer Misuse Act offences and has since been bailed.

www.bbc.co.uk

If that was my expertise I would be quite rightly ridiculed and embarrassed

I too see revenue protection on TfL as something that needs strengthening.

Even on the bus - I was on a late evening bus when most getting on after I joined were just walking straight past. I saw about 50% decline to pay or show a card. When I was alighting I asked the driver and he said yes not many pay and nothing he can do about it (I don't blame hime). It makes me feel sorry for people who do pay or show a pass.

I can remember hanging around near the side entrance to West Hampstead Thameslink for about one hour about a year ago. The barriers were repeatedly being forced - they must be tough !. The revenue loss must be significant and the people travelling without a ticket are more likely to be vandalising the train or behaving anti-socially (noisy, feet-on-seats or smoking). The result is it sends a bad message to fare paying passengers.

Yes the West Hampstead Thameslink side gate line is routinely punnelled morning, afternoon and evening. When I commuted in from Flitwick I found it very strange at the lack of revenue exercises there. It was more proactive before the gateline

 

[sprunt]

I do not work in IT (thank god) yet I do wonder how much TFL are spending on so called IT experts who have yet to fix something a 17 year old managed to hack and destroy from his bedroom lol

London transport cyber attack: Boy, 17, arrested - BBC News

The teenager was arrested on suspicion of Computer Misuse Act offences and has since been bailed.

www.bbc.co.uk

If that was my expertise I would be quite rightly ridiculed and embarrassed

So you don't know what you're talking about. I thought that was probably the case.

 

[Taunton]

I can remember hanging around near the side entrance to West Hampstead Thameslink for about one hour about a year ago. The barriers were repeatedly being forced - they must be tough !. The revenue loss must be significant and the people travelling without a ticket are more likely to be vandalising the train or behaving anti-socially (noisy, feet-on-seats or smoking). The result is it sends a bad message to fare paying passengers.

Hey ho, it's difficult to stop 'em. Easier meat to more revenue is to overcharge Contactless users and then give them no means to challenge it.

 

[Peter Sarf]

I do not work in IT (thank god) yet I do wonder how much TFL are spending on so called IT experts who have yet to fix something a 17 year old managed to hack and destroy from his bedroom lol

London transport cyber attack: Boy, 17, arrested - BBC News

The teenager was arrested on suspicion of Computer Misuse Act offences and has since been bailed.

www.bbc.co.uk

If that was my expertise I would be quite rightly ridiculed and embarrassed

...........................

Well it is very very easy to break something.

It is usually very very hard to repair the damage.

If the hacker has just gone for information then arguably there is very little to fix.

But if, as does happen, the hacker wants money then they will scramble the data. Takes a damn good expert a very long time to work out the algorithm to un scramble the data. If the hacker has any sense they do not make it easy !.

Suffice to say - it is very easy for someone who knows little about the subject to say "all you need to do is".

 

[Mag_seven]

OK it looks like the OPs question about Buffed Barriers has been answered. If anyone wants to discuss the recent cyber attack on TfL then please use this thread:

TfL Cyber Security Incident

I’ve just had an email saying that TfL are dealing with a cyber security incident. Has anybody else been contacted? Dear Mr Hadders, We are currently dealing with an ongoing cyber security incident. At present, there is no evidence that any customer data has been compromised and there...

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