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London Underground - CSA1 / CSA2 - Recruitment and Discussion

asn.15_

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Joined
10 Feb 2023
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90
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London
Do you remember how long before you got the contract from your start date? Like a week before etc?
 
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Conz

Member
Joined
12 Aug 2024
Messages
9
Location
UK
Final post from me my training is now fully completed the 4 weeks flew past. Thanks to everyone that has helped along the way hopefully everyone TFL Journey is smooth and quick. I will say it’s a lot of fun be hungry and engage when in the classroom and live learning as there’s so much different things you need to know especially when getting that CSA 1 License.
how was the training difficulty? anything to look out for specifically, and did u go with a union and take any insurance on your first day, im waiting for my training date which will probs be beginning of next year, bit nervous about the training
 

heretohelp

Member
Joined
13 Nov 2024
Messages
22
Location
moorgate
how was the training difficulty? anything to look out for specifically, and did u go with a union and take any insurance on your first day, im waiting for my training date which will probs be beginning of next year, bit nervous about the training

Training is intense but you need to just listen to every intricate detail the trainer/trainers give

Take notes all the way through, if your group are friendly it’s always handy to join a WhatsApp group with your training group to share tips and ideas.

On the first week, day one or day two normally (but not always) you are given your staff pass and iPad!

On the iPad you will need to complete a number of Ezone training courses relevant to your role.

You will be given work books in either a physical form or a digital form on the iPad (normally digital nowadays)

The first test from memory is the fire,health and safety test, so please put all your focus in to that at the course and when you get home, don’t obsess over it as a lot of the answers are common sense.

Then you will do some other tests, you must meet the 80% threshold or you will have to do a retake, don’t worry if you have to retake as the trainer wants you to pass so they will do everything they can to make sure that happens as it’s often a reflection of the trainers particular style why the individual may not pass the first time.

Ask lots of questions if your unsure as there is a lot of TFL jargon you will need to get the hang of, a lot of jargon is bullet pointed in the back of the books and on the share point which you can access on the IPAD.

Remember don’t be afraid of asking questions even if you think it sounds silly, no question is ever silly if you’re new to a role.

if anyone has any specific questions please don’t hesitate to ask! I had a previous account on here but I forgot the login details.

And a bit of background, I’ve been with LU for 4 years now and it’s safe to say it is a forever job unless you plan on moving abroad
 

Mawkie

Member
Joined
17 Feb 2016
Messages
728
Training is intense but you need to just listen to every intricate detail the trainer/trainers give

Take notes all the way through, if your group are friendly it’s always handy to join a WhatsApp group with your training group to share tips and ideas.

On the first week, day one or day two normally (but not always) you are given your staff pass and iPad!

On the iPad you will need to complete a number of Ezone training courses relevant to your role.

You will be given work books in either a physical form or a digital form on the iPad (normally digital nowadays)

The first test from memory is the fire,health and safety test, so please put all your focus in to that at the course and when you get home, don’t obsess over it as a lot of the answers are common sense.

Then you will do some other tests, you must meet the 80% threshold or you will have to do a retake, don’t worry if you have to retake as the trainer wants you to pass so they will do everything they can to make sure that happens as it’s often a reflection of the trainers particular style why the individual may not pass the first time.

Ask lots of questions if your unsure as there is a lot of TFL jargon you will need to get the hang of, a lot of jargon is bullet pointed in the back of the books and on the share point which you can access on the IPAD.

Remember don’t be afraid of asking questions even if you think it sounds silly, no question is ever silly if you’re new to a role.

if anyone has any specific questions please don’t hesitate to ask! I had a previous account on here but I forgot the login details.

And a bit of background, I’ve been with LU for 4 years now and it’s safe to say it is a forever job unless you plan on moving abroad
This is excellent advice and should be pinned!
 

tanks88

Member
Joined
14 Aug 2024
Messages
86
Location
London
Training is intense but you need to just listen to every intricate detail the trainer/trainers give

Take notes all the way through, if your group are friendly it’s always handy to join a WhatsApp group with your training group to share tips and ideas.

On the first week, day one or day two normally (but not always) you are given your staff pass and iPad!

On the iPad you will need to complete a number of Ezone training courses relevant to your role.

You will be given work books in either a physical form or a digital form on the iPad (normally digital nowadays)

The first test from memory is the fire,health and safety test, so please put all your focus in to that at the course and when you get home, don’t obsess over it as a lot of the answers are common sense.

Then you will do some other tests, you must meet the 80% threshold or you will have to do a retake, don’t worry if you have to retake as the trainer wants you to pass so they will do everything they can to make sure that happens as it’s often a reflection of the trainers particular style why the individual may not pass the first time.

Ask lots of questions if your unsure as there is a lot of TFL jargon you will need to get the hang of, a lot of jargon is bullet pointed in the back of the books and on the share point which you can access on the IPAD.

Remember don’t be afraid of asking questions even if you think it sounds silly, no question is ever silly if you’re new to a role.

if anyone has any specific questions please don’t hesitate to ask! I had a previous account on here but I forgot the login details.

And a bit of background, I’ve been with LU for 4 years now and it’s safe to say it is a forever job unless you plan on moving abroad
Very helpful. Thank you!!!
 

Conz

Member
Joined
12 Aug 2024
Messages
9
Location
UK
Training is intense but you need to just listen to every intricate detail the trainer/trainers give

Take notes all the way through, if your group are friendly it’s always handy to join a WhatsApp group with your training group to share tips and ideas.

On the first week, day one or day two normally (but not always) you are given your staff pass and iPad!

On the iPad you will need to complete a number of Ezone training courses relevant to your role.

You will be given work books in either a physical form or a digital form on the iPad (normally digital nowadays)

The first test from memory is the fire,health and safety test, so please put all your focus in to that at the course and when you get home, don’t obsess over it as a lot of the answers are common sense.

Then you will do some other tests, you must meet the 80% threshold or you will have to do a retake, don’t worry if you have to retake as the trainer wants you to pass so they will do everything they can to make sure that happens as it’s often a reflection of the trainers particular style why the individual may not pass the first time.

Ask lots of questions if your unsure as there is a lot of TFL jargon you will need to get the hang of, a lot of jargon is bullet pointed in the back of the books and on the share point which you can access on the IPAD.

Remember don’t be afraid of asking questions even if you think it sounds silly, no question is ever silly if you’re new to a role.

if anyone has any specific questions please don’t hesitate to ask! I had a previous account on here but I forgot the login details.

And a bit of background, I’ve been with LU for 4 years now and it’s safe to say it is a forever job unless you plan on moving abroad
thanks alot for your info, i heard you get a big box for your uniform did u take a suitcase lol ;D do you recommend going with a union then ? im a bit sceptical if its worth it.
 

Mawkie

Member
Joined
17 Feb 2016
Messages
728
do you recommend going with a union then ? im a bit sceptical if its worth it.
I'd say to you what I say to everyone who asks that question...

You don't have to go looking for trouble on the Underground; trouble can find you.

A lot of the work you will do is safety critical in nature, and LU take safety extremely seriously. Make a simple mistake in Tesco and they won't do much about it, but make a simple mistake on the railway, and you could cost someone their life, or in many cases, hundreds of lives.

Most Reps won't help you if you seek to join the union after you find out you need their help.

Also, presumably you like the idea of working for LU because of the generous holidays, the good pension, the salary, and so on? Those things are not gifted to staff by a generous employer, they have been fought for by generations of staff - and still are being fought for! RMT has a current, active mandate for strike action over pay and conditions!

That fight is brought to the employer via strong unions. Strong unions are brought about by active Members.
 

tanks88

Member
Joined
14 Aug 2024
Messages
86
Location
London
I'd say to you what I say to everyone who asks that question...

You don't have to go looking for trouble on the Underground; trouble can find you.

A lot of the work you will do is safety critical in nature, and LU take safety extremely seriously. Make a simple mistake in Tesco and they won't do much about it, but make a simple mistake on the railway, and you could cost someone their life, or in many cases, hundreds of lives.

Most Reps won't help you if you seek to join the union after you find out you need their help.

Also, presumably you like the idea of working for LU because of the generous holidays, the good pension, the salary, and so on? Those things are not gifted to staff by a generous employer, they have been fought for by generations of staff - and still are being fought for! RMT has a current, active mandate for strike action over pay and conditions!

That fight is brought to the employer via strong unions. Strong unions are brought about by active Members.
Very insightful!! Thanks !! How does one decide which union does one join? ( I do realize its a personal choice but wondering if you can throw in some pointers for us ).
 

heretohelp

Member
Joined
13 Nov 2024
Messages
22
Location
moorgate
Very insightful!! Thanks !! How does one decide which union does one join? ( I do realize its a personal choice but wondering if you can throw in some pointers for us )

It’s down to personal choice but I’m with the RMT and most people do tend to go with them, don’t be pushed and prodded though. It’s personal preference, whichever one you make will be best for you.

The union have had to help me in the past and they were outstanding.
 

Mawkie

Member
Joined
17 Feb 2016
Messages
728
Very insightful!! Thanks !! How does one decide which union does one join? ( I do realize its a personal choice but wondering if you can throw in some pointers for us ).
For CSAs, it's essentially the RMT (not a bad choice in my opinion).

I just re-read my previous post and realised it was a bit full-on. So for a better balance:

There are no closed shops anymore.

Nobody is compelled to join a union.

You will not be treated differently if you choose not to join a union.

Lots of people are union members and never go to a branch meeting.

Lots of people have no experience of unions or what know what they do. The Reps will appear during your training, along with a representative from LU (who makes sure the Union reps don't go over their allotted time!) and explain what they will do for you.

At the end of the day, it is a personal choice if you want to join a union or not.
 

tanks88

Member
Joined
14 Aug 2024
Messages
86
Location
London
For CSAs, it's essentially the RMT (not a bad choice in my opinion).

I just re-read my previous post and realised it was a bit full-on. So for a better balance:

There are no closed shops anymore.

Nobody is compelled to join a union.

You will not be treated differently if you choose not to join a union.

Lots of people are union members and never go to a branch meeting.

Lots of people have no experience of unions or what know what they do. The Reps will appear during your training, along with a representative from LU (who makes sure the Union reps don't go over their allotted time!) and explain what they will do for you.

At the end of the day, it is a personal choice if you want to join a union or not.
Thank you !!!
 
Last edited:

gjeffery68

Member
Joined
11 Sep 2024
Messages
18
Location
london
Has anyone that got the job in SEP heard anything ? I know there is a back log my reed was completed 2 months ago just wondering if anyone has heard anything at all regarding medicals or start dates
 

icynw

Member
Joined
2 Oct 2024
Messages
8
Location
london
Has anyone that got the job in SEP heard anything ? I know there is a back log my reed was completed 2 months ago just wondering if anyone has heard anything at all regarding medicals or start dates
I got the job offer in SEP and completed my reed straight away. Also just had my medical done a week and half ago. Start dates for training I was told around March / spring.
 

tanks88

Member
Joined
14 Aug 2024
Messages
86
Location
London
People who got conditional offers in July ... Have the training dates started for them ? Anyone July here ?
 

T103

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Joined
17 Apr 2024
Messages
158
Location
London
Has anyone that got the job in SEP heard anything ? I know there is a back log my reed was completed 2 months ago just wondering if anyone has heard anything at all regarding medicals or start dates
Maybe Give onboarding a call, and make sure they have everything
 

jefferyjsg

Member
Joined
21 Jun 2024
Messages
23
Location
london
For everyone who got the offer in August, i’m guessing our start dates will be given around March/April?
 

tanks88

Member
Joined
14 Aug 2024
Messages
86
Location
London
Has any 'july' candidates gotten their dates ? If yes , what date in July did you get the conditional offer ?
 

heretohelp

Member
Joined
13 Nov 2024
Messages
22
Location
moorgate
If all unions agree, this is what the pay increases will look like for 2024 (bare in mind negotiations have been ongoing since July)

RMT have accepted and will go ahead with this deal

TFL PAY 2024


JOBYearly payNew PayIncrease% increase
CSA 1£42,091£44,140£2,0494.9
CSA 2£33,300£35,270£1,9705.9
Train operator£68,096£71,134£3,0384.5
Instructor operator£70,981£74,128£3,1474,4
Line information specialist£65,024£67,945£2,9214.5
Service controller min (SC02)£81,907£85,469£3,5624.3
Service controller max (SC02)£87,053£90,811£3,7584.3
Service manager min (SMC2)£96,814£100,943£4,1294.3
Service manager Max (SMC2)£99,500£103,731£4,2314.3
Trains manager min£71,732£74,908£3,1764.4
Trains manager max£87,053£90,811£3,7584.3
CSS 1£60,705£63,462£2,7574.5
CSS 2£49,996£52,346£2,3504.7
CSM 1 Min£64,530£67,432£2,9024.5
CSM 1 Max£87,053£90,811£3,7584.3
Percentage:3.8%
Flat rate£450.00
Below £40000£1970.00
 

asn.15_

Member
Joined
10 Feb 2023
Messages
90
Location
London
Hi everyone, when does the next set of CSA2 vacancies come out?
Thanks
Hard to say as it could be at anytime. That being said, the most recent CSA vacancies that just went have a waiting list within a two year period.

However, from my previous knowledge, CSA roles come out every year.
 

ryan wills

New Member
Joined
28 Nov 2024
Messages
2
Location
london
Hard to say as it could be at anytime. That being said, the most recent CSA vacancies that just went have a waiting list within a two year period.

However, from my previous knowledge, CSA roles come out every year.
Based on the people in this forum who are starting posts etc. Long did it take from applying to starting the job?
Thanks
 

asn.15_

Member
Joined
10 Feb 2023
Messages
90
Location
London
Based on the people in this forum who are starting posts etc. Long did it take from applying to starting the job?
Thanks
Well I can’t speak for others but for myself, I applied in February and passed all my tests in June.

I had then been given a start date in January earlier this month. So all together the whole process took about 11 months.

Hope this helps
 

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