Recent content by island

  1. I

    Accidentally bought ticket twice

    I suspect this is what happened. As others mention, had this been realised before today, a voucher refund could have been arranged. Indeed, if the OP's friend had realised right away and called up, a full refund would probably have been given. For future reference, the OP's friend should be...
  2. I

    London Eurostar CIV ticket - admin fee

    Happy to be corrected if I am wrong, but I don't believe Eurostar sell domestic tickets at all anymore.
  3. I

    Question regarding claiming on short notice timetable changes

    This is not only wrong, but offensive and completely unbefitting a member of forum staff. I will be taking no further part in this thread.
  4. I

    Question regarding claiming on short notice timetable changes

    The terms of the contract are the NRCoT. If the customer charters were to be imported into the contract, they or the NRCoT would say so.
  5. I

    Question regarding claiming on short notice timetable changes

    As I’ve said in the past when this change came in, the railway has chosen to offer DelayRepay in excess of its legal obligations and can choose what terms and rules it applies to DelayRepay claims. The provision of DelayRepay does not form part of the contract between the railway and the...
  6. I

    Refunding a ticket that is no longer valid?

    Indeed. I doubt I would get very far looking for a refund on an unused concert ticket because I booked the wrong day. (Which I did last week :'()
  7. I

    Southeastern prosecution

    I don’t think that can be inferred sadly; it is common for there to be a gap between the laying of information and issuance of a summons.
  8. I

    Refunding a ticket that is no longer valid?

    I can see you’ve not read the judgement then, as if you had, you’d know that the Supreme Court ruled that the level of fees for services that most customers would not use, such as authorised and unauthorised overdrafts, were not assessable for fairness. The ruling did not concern interest rates...
  9. I

    Refunding a ticket that is no longer valid?

    The Supreme Court precedent in OfT vs Abbey National & others strongly suggests that the term about refund fees is not assessable for fairness.
  10. I

    Impact of a conviction for fare evasion on careers

    This subforum has a bad habit of overexaggerating the impact of a criminal record on careers – a single conviction for a minor offence is rarely an issue even in national security jobs, as long as it is declared at the first relevant opportunity and not covered up. This particular instance...
  11. I

    Need Advice - Got a Letter from SWR about Prosecution Interview

    This is wrong, irrelevant, and unhelpful. 1654549198 This is highly sensible. 1654549434 This subforum has a bad habit of overexaggerating the impact of a criminal record on careers – a single conviction for a minor offence is rarely an issue even in national security jobs, as long as it is...
  12. I

    I am being threatened with court over a Trainline ticket dispute.

    There are several sections of the Regulation of Railways Act, that is just one possibility. In your case I expect you would be prosecuted under section 18 (2) of the Railway Byelaws (failure to hand over a ticket for inspection). 1654548975 Generally, if you pay with Apple Pay/PayPal/etc. the...
  13. I

    Southeastern prosecution

    You appear to have covered up or cropped out the date the Information was laid before the court. We need to know when this is. If the court was told about the offence after 5 April 2022, Southeastern are past the time limit to prosecute and the magistrates will have to dismiss the case – in...
  14. I

    Railway stations with border crossing infrastructure

    France Gare de Moûtiers-Salins-Brides-les-Bains has French and British border controls for the winter ski train service. Finland Vainikkala Russian Federation Vyborg The latter two are for the Allegro train. Passengers boarding or alighting at these stations are seen by the relevant country's...
  15. I

    ICE trains to St Pancras?

    It's less trivial now that customs checks are performed on arrival on the continent; only French passport control is performed in St Pancras. You could, if so inclined, use Eurostar services from Amsterdam or Rotterdam to Brussel-Zuid, where they tipped out before the train set off again to...

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