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There are 26 trains listed on LNER’s website today as making additional stops ‘due to industrial action’ (presumably the Hitachi dispute, which is referred to at the top of the Travel Alerts page). Yet, there are NO trains shown as cancelled (at least not yet)!? Does anyone know what is going on?
To be pedantic, a BIK is something of monetary value other than money (and usually taxed as such). What you are describing is simply a benefit, or a privilege, if you will.
When the OLR took over LNER, payment of the management bonus for the 2019/20 year was delayed indefinitely, even though the performance (and other) targets had been met. I doubt whether anything has been paid since.
And the final paragraph of the notice appears to be saying ‘LNER are going to continue to monitor the reasons for poor performance and, as long as those reasons remain mainly external, we (the DfT) are not going to do anything about it’ (I paraphrase, of course)
Given the almost incredible lack of professionalism in the correspondence received from LNER, and their subsequent radio silence, is anyone ‘in the know’ able to check that the bank account details supplied are actually correct?
I can’t imagine businesses in any other industry going straight to accusing its customers of fraud in writing without first considering there might be an innocent explanation (like the customer was right and the trains were delayed by the requisite amount of time). Absolutely disgusting approach...
I wondered this too, as 1Y16 was booked to stop at PBO, one would have thought the Lumo service would be approaching Connington by the time the LNER was ready to depart (if the running order had been maintained). The report refers to the signaller deciding to regulate, but I wonder if the source...