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RailUK First Class Lounge Guide

Ascot

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BHM was open on the 24th last year so I'll assume BHI will be and slightly off topic but they are open on bank holidays with reduced hours (usually an A4 page sellotaped to the door with times on).
 
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Butts

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Have you tried tweeting them?
Sam

Not a Tweeter - Samsung £9.99 from Tesco :p
--- old post above --- --- new post below ---
BHM was open on the 24th last year so I'll assume BHI will be and slightly off topic but they are open on bank holidays with reduced hours (usually an A4 page sellotaped to the door with times on).

I thought it would be on the Website, but can't find any mention of it :idea:
 

Butts

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Ah well BHI was open on X-Mas Eve.

I jumped straight off the plane into the lounge, grabbed a coffee , croissant, and a couple of biscuits and headed almost straight onto the Train. Even 1st Class was rammed.

The Lounge only had staff in as far as I noticed on my brief visit.

Still more on offer on x-mas eve than east coast would have had on a normal working day :p
--- old post above --- --- new post below ---
BHI also open New Years Eve....

Grabbed a Coffee and some biccies before boarding the Maglev to reach the terminal for my flight to Glasgow.

I am not on twitter or facebook.....

Just wondering if anyone has posted about the disparity in what's on offer in East Coast Virgin Lounges compared to their West Coast stablemates and what if any reply they received.

Also note Virgin West Coast Tickets can be used to gain access to the East Coast Lounge at Waverley (highlighted on website)
 

Iskra

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A heads up; Wakefield Westgate Station 1st Class Lounge is currently closed for an extensive refurbishment.
 

Iskra

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That's interesting it did not look that bad last time I was there.
Sam

I know, that was my first thought too. Apparently it's receiving Virginised furniture.

I'll try get a date for when it reopens tomorrow and I'll take a picture when it does.
 

trainophile

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VTEC Lounges - is this correct?

http://www.mytrainticket.co.uk/east-coast

First Class Lounges are open to customers who hold one of the following ticket types:

Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
Any First Class Anytime ticket valid for travel on the East Coast route
Any East Coast First Class packages
Holders of a First Class lounge supplement, available for purchase with an East Coast First Advance ticket or First Class reader offer
Please be aware that First Advance and Weekend First tickets do not entitle you to use the First Class Lounges. If travelling on a First Advance ticket, you can purchase a £5 supplement ticket, which allows you access into the First Class Lounge. This can be purchased on the day of travel at any East Coast Travel Centre.

I thought only KGX didn't accept 1st Advance tickets unless you pay £5?
 

trainophile

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In my experience all VTEC lounges accept 1st advances, excluding Kings Cross, I'm not aware of any policy move away from this.

That's what I thought, but I wondered if it had changed under the new VT management.

Maybe mytrainticket is a cowboy website that doesn't know what it's talking about .
 

Bungle73

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That page is way out of date. For a start it's going on about "East Cost", who haven't run the service since last March. Why are you looking at that site anyway?

Direct from VTEC's own website:

Access to our Lounges
Got one of the following tickets? You’re welcome in any of our Lounges:

Fully inter-available First Class Season Ticket (i.e. ticket needn’t be specific to one train company)
Any First Class Anytime ticket valid for travel on the Virgin Trains East Coast route
Any Virgin Trains East Coast First Class business packages Virgin Trains East Coast First Advance tickets*
Virgin Trains East Coast First Class Reader Offer tickets*
Virgin Trains East Coast Rewards First Class tickets*
Virgin Trains East Coast Rewards One Day First Class Lounge Pass (no ticket required)
Weekend First and Inclusive Tour Tickets (Superbreak etc.)
Your ticket has to be worth more than £10 to qualify for Lounge access (Rewards tickets count, though).

*There's a £5 supplement for entry into the King’s Cross Lounge when travelling on a First Advance, Rewards or Reader Offer ticket. This can be purchased on the day of travel at any Virgin Trains East Coast Travel Centre, King’s Cross First Class Lounge, or at the time of booking online.

https://www.virgintrainseastcoast.com/the-east-coast-experience/first-class/first-class-lounges/
 

trainophile

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I was looking at that site because I googled to find out which stations have a Lounge, but for some reason the official VTEC sites wouldn't let me get past a photo of a Lounge to access more information.

Having trouble with my wifi tonight, can't get anything to load properly so using phone now. Wondered if it was this forum, as others seem okay, but no problem on phone so I don't know.

Anyway glad to hear that they will still allow Advance ticket holders to use the Lounges except KGX. Thanks everyone.
 
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Polarbear

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I used the lounges at Berwick & Darlington on Saturday 6 February using a first advance ticket & had no issues whatsoever. That said, the lounge at Berwick appeared, to all intent, to be unstaffed, whilst that at Darlington appeared to be staffed, but no-one in attendance when I visited.
 

Bungle965

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I used the lounges at Berwick & Darlington on Saturday 6 February using a first advance ticket & had no issues whatsoever. That said, the lounge at Berwick appeared, to all intent, to be unstaffed, whilst that at Darlington appeared to be staffed, but no-one in attendance when I visited.

I have found that at smaller stations, it is just the staff that work in the station are the ones that pop in usually do ticket checks, at other times the lounge is not staffed.
Sam
 

cambsy

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Last week and a couple weeks before that used Kings Cross first class lounge, with Virgin Trains East Coast first class advance ticket, for a good hour after arrival for no charge. I think this may be permanent, the facilities were ok, but I prefer Euston or London Paddington.
 

PaxVobiscum

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Just tried to buy 1st class lounge vouchers at the Virgin ticket office at Glasgow Central - confusion all round (never heard of this) then we all realised it has to be a Virgin EC ticket office.
 

PaxVobiscum

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1st Class Lounge at KGX is apparently free to 1st Advance ticket holders at the moment, or so I was told when trying to buy vouchers at the ticket office just now. No problems getting in.
 

Bungle73

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Last week and a couple weeks before that used Kings Cross first class lounge, with Virgin Trains East Coast first class advance ticket, for a good hour after arrival for no charge. I think this may be permanent, the facilities were ok, but I prefer Euston or London Paddington.

Actually I prefer the one at KGX over the one at Euston. The one in Euston is too busy and crowded, and more like just a souped-up waiting room. Where as the KGX one is much quieter and a more pleasant place to relax in, and feels more lounge-like. The toilets are very nice, and high quality too.
 

Butts

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Actually I prefer the one at KGX over the one at Euston. The one in Euston is too busy and crowded, and more like just a souped-up waiting room. Where as the KGX one is much quieter and a more pleasant place to relax in, and feels more lounge-like. The toilets are very nice, and high quality too.

Are the "freebies" at KGX the same as other EC Lounges or a little more bountiful - ie just biscuits and hot and cold drinks or a little more ?
 

Tetchytyke

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Are the "freebies" at KGX the same as other EC Lounges or a little more bountiful - ie just biscuits and hot and cold drinks or a little more ?

I was in the KGX lounge a couple of Sundays ago and a chocolate croissant to go with my bean-to-cup latte. Very nice it was too.

I didn't get charged for entry either. I assumed that it was just the host couldn't be bothered...
 

All Line Rover

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Actually I prefer the one at KGX over the one at Euston. The one in Euston is too busy and crowded, and more like just a souped-up waiting room. Where as the KGX one is much quieter and a more pleasant place to relax in, and feels more lounge-like. The toilets are very nice, and high quality too.

Although they've locked out the accessible toilet (as well as at Euston) in an attempt to save on cleaning costs. Remarkably parsimonious.
 

Tetchytyke

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Kings Cross, my mistake, thought the accessible loo had the same digilock than the gents and ladies do. Though seeing the state that people leave accessible toilets in (which is always nice for my wheelchair-using colleague) I'm glad they've locked it up!
 

Deerfold

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Are the "freebies" at KGX the same as other EC Lounges or a little more bountiful - ie just biscuits and hot and cold drinks or a little more ?

There's cans of coke and diet coke and bottles of still and sparkling water and fruit juice. Biscuits have recently been rejoined by crisps. In the morning there's croissants of dubious quality and bananas and apples.
 

Butts

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There's cans of coke and diet coke and bottles of still and sparkling water and fruit juice. Biscuits have recently been rejoined by crisps. In the morning there's croissants of dubious quality and bananas and apples.

Blimey almost up to "West Coast" standards !!
 

Iskra

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5ml3z5.jpg


An updated picture for you for the Caledonian Sleeper Lounge at Inverness. Also, it's no longer in the Highland Hotel, but directly over the road from the station instead.
 

All Line Rover

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The VTEC Kings Cross lounge is currently closed for refurbishment. The temporary lounge consists of some reserved tables tucked away in a distant corner of 'The Parcel Yard' pub, which is to the left of the lounge. Not particularly plush, but then VTWC didn't provide any alternative accommodation when the Euston lounge was refurbished (although it did hand out vouchers for a free drink and a cake, sandwich or baguette from one of the many catering outlets at Euston station). The 'old' Kings Cross lounge was very good, so I have high hopes for the refurbished lounge.
 

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