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Passengers self-detrain from LO train 15 July 2019

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ainsworth74

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I'm not sure we need to talk about whether or not DOO has an impact on these types of incidents on this thread. I note that we have the same arguments being trotted out as we always get. I could almost be reading any of a dozen different threads we've had on the subject over the years the only difference on this one is the dates on the posts!!

I'm going to ask that we leave it here. If people want to talk about this specific incident they are more than welcome to do so beyond that I see no reason to continue with the DOO element of this discussion. It is unarguable at this stage that those who believe in DOO are not going to persuade those opposed in its merits and vice versa. Indeed all it seems either side can achieve is to wind the other side up and create a nasty atmosphere in the threads where it happens and to be quite honest I've got better things (and so have the rest of the Forum Staff) to do than deal with the fallout of yet another utterly pointless argument about DOO.
 
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sefton

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What I would also add is that North Pole is a very risky area due to uneven walking routes and limited clearances, with the third rail being a very potent hazard due to its proximity to potential egress routes in places

If the train companies don't have a risk assessment process around keeping the third rail live when there is a stranded train, then they are playing a very dangerous game - How long has the train been stranded, what sort of area, what is the weather, what is the loading, what sort of information has been given to the customers, etc. At anything more than 30 minutes in an urban area there is is a strong risk of customers taking action into their own hands, and even less time if it is a heavily loaded service in the summer. And as soon as the doors are opened by the customers, if the procedure isn't to shut off the power immediately then...
 

underbank

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People's tolerance these days to these situations is also a lot worse than 10 or more years ago

That will depend entirely on how they are being treated in terms of regular/accurate information, whether the air con is working, etc.

People are getting more and more fed up being fed duff information. It's more obvious now that people have smart phones and can research for themselves what's going on. There's also been a number of media reports about people being stuck in broken down trains for ridiculous lengths of time, so people are more aware of that risk.

More honesty is needed. If it's known that it's going to be 2 hours before they're detrained, then they need to be told that. If you infer it's going to be an hour and nothing happens, then it's obvious that they're going to start thinking about doing their own thing.

Same at stations where departure boards are often hopelessly wrong when an incident has occurred. Like at Lancaster and Preston a couple of weeks ago when the wires were down. The platform boards where showing delayed "expected" times that were just silly. One train was shown as a delayed expected time of 15:27 yet it hadn't left Preston at 15:20 as per RTT. That was just one example of "expected" times continuously being changed or "expected" trains suddenly disappearing as cancelled minutes before their expected time. It just annoys people even more when they're being fed duff information.
 

Bromley boy

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If the train companies don't have a risk assessment process around keeping the third rail live when there is a stranded train, then they are playing a very dangerous game

I don’t think people commenting on here realise how large areas affected by isolations can be.

Switching the third rail off “just in case” would immediately strand all other trains in the immediate vicinity and indeed on many DC units - including the Electrostar family - would immediately remove air conditioning and toilet facilities from trains equipped with them due to “load-shedding”.

Lighting and PA equipment on all these services would also stop operating in short order once the batteries were drained.

The priority is always to get trains moving again and leaving current on is by far the best way to achieve this.
 
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headshot119

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I don’t think people commenting on here realise how large areas affected by isolations can be.

Switching the third rail off “just in case” would immediately strand all other trains in the immediate vicinity and indeed on many DC units - including the Electrostar family - would immediately remove air conditioning and toilet facilities from trains equipped with them due to “load-shedding”.

Lighting and PA equipment on all these services would also stop operating in short order once the batteries were drained.

The priority is always to get trains moving again and leaving current on is by far the best way to achieve this.

Just to add that it's the same with OHLE being switched off, initially it's going to be a huge area till the ECO (Electrical Control Officer) is certain it can be safely shortened back.
 

DarloRich

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I think posters expectations are, as usual, unrealistic. There seems to be a view that the moment a trian comes to stand issues can be identified instantly, with a fix obvious and a defined timescale by which something will be done. The real world is different. You cant take a decision to de train, immediately, every train that comes to a stop. Even when you do take that decision ( and that is quite a way down the decision tree because, obviously, you want to get the train moving) it takes time to put all of the resources & equipment in place, devise a safe plan to get people off the train and to get them a place of safety, treat any medical issues, help those who aren't young and fit off the train etc etc.

I also wish posters would acknowledge that the railway is a dangerous place for real people and walking about on the ballast isnt, really, very much fun in high heels and dress shoes!

The same post went into detail about what factors (I believe) influence how long the railway has to do either 1 or 2 depending on the circumstances in play - and there are many. At Peckham Rye they attempted (and partially succeeded) in doing 1, and later did 2. We don't know what happened at North Pole in enough detail to know what was attempted, but it's clear that they did not successfully achieve either.

Was this the day that there was also a full Pendolino stopped at Camden that needed the passengers rescuing? There are only so many people to go around ( and i know what was done to rescue that Pendo)

Network Rail infrastructure has all of the above. Many of the station staff I deal with around London are PTS trained, indeed I was assisting one only the other day with arranging a fairly complicated line block in an area not so far from the one in this incident. Not that station staff are much use around North Pole (or within the few miles north of there towards the endless freight yards at Wembley), as there are very few local stations which have practical access to most of the running lines.

NR Mobile Operations Managers work jointly with BTP on the Emergency Intervention Units which regularly run on Immediate / blue-light response to urgent rail incidents. This happened with the incident in question.

There are also far more stringent Stranded Trains Risk Assessments than there used to be, although I’m not convinced the paperwork would have been needed anyway in this case, since the needs of the stranded train would have been painfully obvious to any controller with even a jot of knowledge about the West London Line.

Indeed. The issue is the available resource, the area that resource has to cover and the time it takes to move them around.

If the train companies don't have a risk assessment process around keeping the third rail live when there is a stranded train, then they are playing a very dangerous game - How long has the train been stranded, what sort of area, what is the weather, what is the loading, what sort of information has been given to the customers, etc. At anything more than 30 minutes in an urban area there is is a strong risk of customers taking action into their own hands, and even less time if it is a heavily loaded service in the summer. And as soon as the doors are opened by the customers, if the procedure isn't to shut off the power immediately then...

Anyone would think that that risk management was an unknown to the railway! The problem with turning of the 3rd rail is that it doesn't just take out 200 yards. It takes out a wide area meaning there are more trains and passengers impacted. The procedure is to shut of the power only when you have to because even with the power off passengers are safer on the train for the vast majority of the time.

Same at stations where departure boards are often hopelessly wrong when an incident has occurred. Like at Lancaster and Preston a couple of weeks ago when the wires were down. The platform boards where showing delayed "expected" times that were just silly. One train was shown as a delayed expected time of 15:27 yet it hadn't left Preston at 15:20 as per RTT. That was just one example of "expected" times continuously being changed or "expected" trains suddenly disappearing as cancelled minutes before their expected time. It just annoys people even more when they're being fed duff information.

They should just turn them off and go to manual announcements and only show trains that are running. They tend to do that at Milton Keynes because otherwise, due to the way the system works, you end up with confusing gibberish very quickly

I don’t think people commenting on here realise how large areas affected by isolations can be.

Switching the third rail off “just in case” would immediately strand all other trains in the immediate vicinity and indeed on many DC units - including the Electrostar family - would immediately remove air conditioning and toilet facilities from trains equipped with them due to “load-shedding”.

Lighting and PA equipment on all these services would also stop operating in short order once the batteries were drained.

The priority is always to get trains moving again and leaving current on is by far the best way to achieve this.

indeed - You turn the power off only when you have to for these reasons!
 

4141

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I also wish posters would acknowledge that the railway is a dangerous place for real people and walking about on the ballast isnt, really, very much fun in high heels and dress shoes!
Your secret is safe with us...:D
 

Chris M

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You don't evacuate people from the start, but you do start planning for what resource you will need if you do make the decision and how long you have before you need to make it, what you can do to give yourself more time, what actions you need to take if people do self-detrain and how to reduce the danger from it.. e.g. if you work out you have about 40 minutes before passengers will self-detrain and it will take 10 minutes for all trains in the juice-off area to get to platforms then you issue a platforms and hold after about 25 minutes. If it will take staff 30 minutes to reach the train to assist with detraining then you dispatch them after no more than about 5 minutes. You do all this in parallel with working to get the train moving again. If you do get the train moving first then well done, you can cancel the platforms and hold and the staff en-route can turn around and return to depot - you've caused a little bit of delay, but your actions would have prevented a potentially very serious incident if passengers did self-detrain.
 

Bletchleyite

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And as soon as the doors are opened by the customers, if the procedure isn't to shut off the power immediately then...

...possibly nothing. The third rail is usually in the middle and people will tend to detrain away from the running line unless they are terminally thick.

Of course that is not true in every case, but it mostly is.
 

Chris M

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There was also a GTR train stranded in this incident (well - a passenger one - and an empty one which doesn’t need discussing) - it was located at the signal on the Down West London Line immediately behind the failed train. Due to the track layout, it had drawn forward from Shepherds Bush station, which has no Down direction starter signals on either platform.

The train conductor was contacted immediately on receipt of news that the LO service ahead was stranded, since although the train mapping software didn’t make its location obvious, it was clear to the GTR controller investigating the delays that their service would have become stranded outside the platforms.

The conductor advised on service loading and acted as a point of contact for the controllers. The GTR train was fully loaded and obviously still very close to Shepherds Bush station, and therefore a prime risk for self-detraining. Based on accurate information about the train’s position and loading, arrangements were made for the train to move back into the station in the nick of time. I can say with 100% certainty that had the controllers and conductor not dealt with this using local route knowledge, and had the driver and signaller not acted on this information, there would have been a significant problem with another 8 coaches’ worth of passengers.
This seems like a good example of the railway doing exactly the sort of things we passengers are saying should be done and some rail staff are saying cannot be done. I do hope the staff involved were formally thanked for their efforts by their managers.

Many of the station staff I deal with around London are PTS trained, indeed I was assisting one only the other day with arranging a fairly complicated line block in an area not so far from the one in this incident.
That's good to know, but key aspects of the Lewisham and Peckham Rye incidents was a lack of PTS trained staff.


Was this the day that there was also a full Pendolino stopped at Camden that needed the passengers rescuing? There are only so many people to go around ( and i know what was done to rescue that Pendo)
I don't know - but if all your resource is tied up at one incident then you need to factor that into your actions related to others. For example if it means that it will take longer to get staff to assist with the detraining to the site then you start them moving sooner. If it means that passengers will likely self-detrain before a controlled detrainment can take place, despite all the honest and accurate information you're giving them (and if you're not giving it to them then why the hell not?) then either (a) arrange for a train-to-train evacuation to happen first, or (b) stop all other train movements around the failed train, and (c) get all passenger trains in the juice-off area to platforms before you have to turn the juice off. [/QUOTE]
 

Chris M

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As for getting information to passengers - tell your social media teams what is happening, with details and specifics. If passengers are complaining on Twitter that they are stranded on a train with no information then they can reply with that information. e.g. "Passengers on the 16:48 from Shepherd's Bush to Stratford: Your train can't pick up power from the overhead line, the driver is busy trying to fix the problem. More information by ~17:35 if you aren't moving by then". Making sure that you give the social media team an update by 17:30 at the latest. Also give the team a bit more information so they can answer questions from those who want more detail, e.g. a breaker is tripping every time the pantrograph is raised, or whatever.
The social media team should of course have access to a document that explains to them the various technical terms and procedures that the operational staff might refer to (including what a pantograph is and what it does) so they can pass that on. Ideally the social media team should be co-located with operational or other staff who can and have time to explain these things if required as well.
Not that this should be thought of in any way as a replacement for giving timely, accurate and detailed information to staff at stations and on the trains.
 

bramling

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...possibly nothing. The third rail is usually in the middle and people will tend to detrain away from the running line unless they are terminally thick.

Of course that is not true in every case, but it mostly is.

That’s quite an assumption to make as there’s plenty of places where the live rail may well be on the cess side. Likewise I’m sure there’s uninitiated people who will make very dubious assumptions like “the power must be off as otherwise we wouldn’t have been stuck” or “the power only comes in when there’s a train there”.

On a different note, so here we have *another* incident on a TFL service.
 

Bletchleyite

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That’s quite an assumption to make as there’s plenty of places where the live rail may well be on the cess side. Likewise I’m sure there’s uninitiated people who will make very dubious assumptions like “the power must be off as otherwise we wouldn’t have been stuck” or “the power only comes in when there’s a train there”.

For the record I was not posting that in favour of self-evacuation, I was just pointing out that in a lot of cases "nothing" is indeed what would happen.
 

broadgage

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Another stranding on a train without toilets and with no working air conditioning.
And yet again, many comments refer to the possible need for more staff to better confine passengers on board and to make soothing announcements.
And as for the oft repeated warnings about the terrible dangers of attempting escape, yet again significant numbers did escape and they all survived.
Seasoned passengers are getting steadily more cynical about these situations.

The Lewisham incident was IMHO a tipping point as it received far more publicity than other episodes. A reasonably well informed passenger now "knows" the following.
Once the soothing announcements start, consider escape.
If in urgent need of the toilet, consider escape.
If within sight of a station, consider escape.
The alleged huge dangers of leaving the train are not in fact that great. Do not step on or touch any rail. Get off the track if possible, but if not possible, then being on the SAME track as the broken train is low risk. It probably wont move for hours, and then not quickly, not suddenly, and not without sounding the horn.
 
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Another stranding on a train without toilets and with no working air conditioning.
And yet again, many comments refer to the possible need for more staff to better confine passengers on board and to make soothing announcements.
And as for the oft repeated warnings about the terrible dangers of attempting escape, yet again significant numbers did escape and they all survived.
Seasoned passengers are getting steadily more cynical about these situations

The number of staff on board is a red herring, yep.

The question as to how long until an uncontrolled evacuation will occur is what the conditions are like on board the train.
Long distance train that's sat down in an area surrounded by fields where most, if not all passengers are seated, can move freely along the aisle and there are toilets available? They'll sit there for a while.
Packed in like sardines on a commuter train who can see civilisation (if not someone else's armpit), have no access to a toilet, are getting increasingly warm because of all the body heat not being drawn out and also can't move without treading on someone else? Yeah, they're not going to cope for long. A member of staff couldn't even move along the train to shout to everyone that it's all going to be ok in a few hours. It's what happened at Lewisham and may well cause London Overground to feature more often than other TOCs.

I'm not saying it's right. But the Railway needs to be prepared to evacuate a train with a lower standard of comfort in an urban area more quickly than one with a higher standard and low passenger density. Raising capacity through increasing standing numbers is something I am an advocate of on commuter routes for infrastructure cost purposes (e.g. Thameslink, Crossrail, LO, NCL), but that has consequences that need to be considered and planned for.
 

underbank

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You don't evacuate people from the start, but you do start planning for what resource you will need if you do make the decision and how long you have before you need to make it, what you can do to give yourself more time

Exactly this. The likely resources need to be mobilised right at the start and then cancelled/stood down if it turns out they're not needed. If it's going to take 45 minutes for a mobile manager to arrive, then you simply can't wait for that before they decide what other resources they need, especially if it's going to be another 45 minutes before those resources would then arrive.
 

Bromley boy

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I think posters expectations are, as usual, unrealistic. There seems to be a view that the moment a trian comes to stand issues can be identified instantly, with a fix obvious and a defined timescale by which something will be done. The real world is different.

Indeed.

Unrealistic expectations abound!

1:30 from the train first coming to a stand to a controlled evacuation beginning doesn’t seem unreasonable given what needs to be put in place - likely a MOM getting to the train (who may be some way away dealing with another incident) and then agreeing an evacuation route, isolating and blocking the lines in a way to prevent other services being stranded etc.

In this case steps were taken to quickly reverse the following GTR service before it also became a casualty, which is commendable.

Exactly this. The likely resources need to be mobilised right at the start and then cancelled/stood down if it turns out they're not needed.

“Right at the start” in terms of deciding on evacuation will *always* be some time after the train has come to a stand and the driver/maintenance control have concluded the train cannot be moved. When a train fails the first thing to do is work out what has happened and whether it can be rectified.

15-30 mins might elapse before it even becomes apparent that an evacuation will be necessary.
 

DarloRich

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I don't know - but if all your resource is tied up at one incident then you need to factor that into your actions related to others. For example if it means that it will take longer to get staff to assist with the detraining to the site then you start them moving sooner. If it means that passengers will likely self-detrain before a controlled detrainment can take place, despite all the honest and accurate information you're giving them (and if you're not giving it to them then why the hell not?) then either (a) arrange for a train-to-train evacuation to happen first, or (b) stop all other train movements around the failed train, and (c) get all passenger trains in the juice-off area to platforms before you have to turn the juice off.

train to train evacuation is not easy and requires just as many staff as getting people onto the ballast. Also hard to do if the power is off...........

The alleged huge dangers of leaving the train are not in fact that great. Do not step on or touch any rail. Get off the track if possible, but if not possible, then being on the SAME track as the broken train is low risk. It probably wont move for hours, and then not quickly, not suddenly, and not without sounding the horn.

but the dangers are there and are not limited to moving trains and 3rd rails. I do wish posters would acknowledge reality! That such a risk exists is precisely why you need so many staff to help in these situations, if only to stop people wandering off. As for walking in front of the train what should you do when you reach the next switch. Are you still sure nothing is coming up behind you..............

Packed in like sardines on a commuter train who can see civilisation (if not someone else's armpit), have no access to a toilet, are getting increasingly warm because of all the body heat not being drawn out and also can't move without treading on someone else? Yeah, they're not going to cope for long. A member of staff couldn't even move along the train to shout to everyone that it's all going to be ok in a few hours. It's what happened at Lewisham and may well cause London Overground to feature more often than other TOCs.

I'm not saying it's right. But the Railway needs to be prepared to evacuate a train with a lower standard of comfort in an urban area more quickly than one with a higher standard and low passenger density.

I agree. I simply say it is not as simple or easy as experts here suggest. For a starter we need more people and we need to accept that more people will be sat around doing nothing for much of the time.

Exactly this. The likely resources need to be mobilised right at the start and then cancelled/stood down if it turns out they're not needed. If it's going to take 45 minutes for a mobile manager to arrive, then you simply can't wait for that before they decide what other resources they need, especially if it's going to be another 45 minutes before those resources would then arrive.

For goodness sake. That is what DOES happen! You alert the MOM and try and round up as many PTS trained staff & transport as you can in the hope they wont be used. In the meantime you hope the driver and maintenance controllers will fix the issue and get the train moving. The problem is that there aren't people sat about in the depot waiting for the emergency call and the MOM is always at the other end of the patch dealing with an incident when you need them.

You might well suggest there should be some kind of train rescue squad sat waiting but there isnt. Even if there was it still takes time to mobilse and get to site, find an access, set up a safe method of extraction and get people away. it could be done quicker with more people but not much quicker.
 

tony_mac

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train to train evacuation is not easy and requires just as many staff as getting people onto the ballast. Also hard to do if the power is off...........
I was on one a couple of months ago - it was done with just the (4) onboard staff, and it really didn't take very long.
but the dangers are there and are not limited to moving trains and 3rd rails.
and what are these 'hidden' dangers? If I can walk along Striding Edge safely, I'm sure I can manage 100m along a railway line without incident.
I accept that it isn't safe for everyone (and neither is Striding Edge), and you can't trust everyone to judge their own capacity, but I can understand why a cautious and able-bodied person doesn't think it's a big deal.
 

Bletchleyite

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Particularly given that in plenty of countries walking all over the railway is quite normal.

I was on a train in India which stopped in the middle of nowhere. Loads of people got off for a wander round.
 

Bletchleyite

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I do get the point about comfort, though. I was once stopped at Tring for over 2 hours due to a fatality. Barely anyone went anywhere even though the doors were released.
 

mmh

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...possibly nothing. The third rail is usually in the middle and people will tend to detrain away from the running line unless they are terminally thick.

Of course that is not true in every case, but it mostly is.

Unfortunately that's not true. Third rail is generally, but not always, the side away from platform faces, but elsewhere could be either side, and from the train you can't see it so don't know where it is. It deliberately alternates sides to even out pickup shoe wear and to allow overlap between sections of rail to reduce the possibility of gapping.

You also may be on a more than two track route and not on an outer line.
 

Chris M

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“Right at the start” in terms of deciding on evacuation will *always* be some time after the train has come to a stand and the driver/maintenance control have concluded the train cannot be moved. When a train fails the first thing to do is work out what has happened and whether it can be rectified.
A train comes to a stand for a reason that doesn't have an immediate fix that works first time, at first contact from on-board staff the control should establish
  • Exactly where the train is, including things like distance to the nearest station and/or access point
  • What type of train it is (class and formation)
  • How many staff are onboard
  • Approximately how many passengers are on the train
  • What the conditions are like onboard (e.g. more seats than passengers and toilets working; they're packed like sardines)
  • What the weather is like where the train is
From this they should be able to work out roughly how long it will be before (a) passengers start self-detraining, and (b) staff will take to get there. Subtract (b) from (a) and that's the maximum time you have before you have to despatch staff to the train. For a train in a large urban area (b) should never be greater than ~30 minutes. For a train within ~¼ mile track distance of a category D or larger station (b) should never be greater than ~15 minutes.

They will also be able to work out which access point an evacuation will use and which access point passengers will head for in an uncontrolled evacuation (they might not be the same - e.g. they will likely head for one they can see rather than the closer one they can't), which bits of railway will need traction current discharging, and which trains will be affected if current is discharged.

If the railway hasn't got enough people to do this then the railway needs to employ more people. If you don't want them sat in a mess room doing nothing you could give them other duties that they can drop when needed, e.g. staffing a station, maintaining fences, managing vegetation, educating the public about the railways, etc.
 

Chris M

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I do get the point about comfort, though. I was once stopped at Tring for over 2 hours due to a fatality. Barely anyone went anywhere even though the doors were released.
In my experience, when stopped for an extended period (an hour?) at Craven Arms almost nobody went further than the platform (Shrewsbury to Cardiff service I think). In contrast when a Paddington-bound HST stopped at West Drayton nearly the whole train emptied within 5 minutes of the doors being released and squeezed onto the first turbo they could physically squeeze onto.
 

DarloRich

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and what are these 'hidden' dangers? If I can walk along Striding Edge safely, I'm sure I can manage 100m along a railway line without incident.
I accept that it isn't safe for everyone (and neither is Striding Edge), and you can't trust everyone to judge their own capacity, but I can understand why a cautious and able-bodied person doesn't think it's a big deal.

they don't think it is a big deal because they don't know what they don't know. They take your view and think there is no risk. Even at the most basic level it is a trip and fall nightmare, especially for people in inappropriate footwear which is most people on a train! That is before you start considering switches & crossings, multi track locations, bi direction running, power supplies etc.

Why would they be "sat around doing nothing"? Surely there are lots of other work that needs doing?

But as soon as you put them on other work they cease to be instantly available to rescue trains adding to the time delay before mobilisation and the law of sod being what it is they will, obviously, be at the other end of the patch when the alarm goes. You either have dedicated resource or you don't. If you don't then don't bother.

A train comes to a stand for a reason that doesn't have an immediate fix that works first time, at first contact from on-board staff the control should establish
  • Exactly where the train is, including things like distance to the nearest station and/or access point
  • What type of train it is (class and formation)
  • How many staff are onboard
  • Approximately how many passengers are on the train
  • What the conditions are like onboard (e.g. more seats than passengers and toilets working; they're packed like sardines)
  • What the weather is like where the train is
that is what happens now.

From this they should be able to work out roughly how long it will be before (a) passengers start self-detraining, and (b) staff will take to get there. Subtract (b) from (a) and that's the maximum time you have before you have to despatch staff to the train. For a train in a large urban area (b) should never be greater than ~30 minutes. For a train within ~¼ mile track distance of a category D or larger station (b) should never be greater than ~15 minutes.

you aren't going to meet those timescales unless the train breaks down right outside the control office even then there is no guarantee the right people with the right skills are on hand. The real world tends to throw spanners in the works!

They will also be able to work out which access point an evacuation will use and which access point passengers will head for in an uncontrolled evacuation (they might not be the same - e.g. they will likely head for one they can see rather than the closer one they can't), which bits of railway will need traction current discharging, and which trains will be affected if current is discharged.

that is what happens now although the controllers are not in command on the scene. This, of course, takes time to put together.

If the railway hasn't got enough people to do this then the railway needs to employ more people. If you don't want them sat in a mess room doing nothing you could give them other duties that they can drop when needed, e.g. staffing a station, maintaining fences, managing vegetation, educating the public about the railways, etc.

Agreed. That isnt going to happen though. Real world stuff called cash again.............

You also cant just drop things when you are track side doing the work you suggest. You have to collect up your equipment and people, get them off track, report you are off track, return to base to pick up extra equipment, change vehicles, pick up more men etc. All the while the clock is ticking.

I was on one a couple of months ago - it was done with just the (4) onboard staff, and it really didn't take very long.

4 staff? I can think of several other people who will have been involved. None on the train. Where was this?
 

DarloRich

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Talking of time, I think the 1:30 scenario is reasonable, but so often we hear of 3+ hours.

i suggest that is trying and failing to fix the problem, moving as many trains as possible out of the way, turning off the power, locating and mobilsing the staff needed to rescue people and then working out the safest way to do the job. There will also be a bit of delay in communicating between the various bodies and companies involved.

It is too long but at least I know why. Other simply aren't prepared to acknowledge reality.
 

tony_mac

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Even at the most basic level it is a trip and fall nightmare, especially for people in inappropriate footwear which is most people on a train!
Like most people, I can see where I am walking - and I frequently walk on much more tricky terrain than a railway track (and will almost certainly be wearing hiking boots rather than high heels!).
That is before you start considering switches & crossings, multi track locations, bi direction running, power supplies etc.
Nobody is saying that it is always reasonable to walk along the track. But there are circumstances where it presents a low risk to a reasonably competent able-bodied person - and people can see that for themselves. At least understanding that will help to reduce the risks of passengers evacuating.
4 staff? I can think of several other people who will have been involved. None on the train. Where was this?
Guard & driver from both trains - there were no other people involved.
Just in case the correct procedure was not strictly followed, perhaps I shouldn't say where it was.
 

hwl

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5 Feb 2012
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The third rail is usually in the middle and people will tend to detrain away from the running line unless they are terminally thick.
The 3rd rail is always "in the middle" in stations (and tunnels) but it can often be at the sides in many other locations less visible to passengers as that is often safest for track workers when the 2 tracks are at minimal spacings.
 
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