Reading this forum is illuminating in the challenges of ticketing!
After my Northern trains cancellation, my return trip home was also affected.
I'm going from Manchester Piccadilly to Dundee. I've a TPE ticket from Manchester to Haymarket. From there I catch a Scotrail train to Dundee.
I have an annual season ticket which enables me to travel from Haymarket to Dundee.
16:26 from Manchester due in to Haymarket at 19:32 (on TPE ticket)
19:39 from Haymarket gets me to Dundee at 20:42 (on Scotrail annual season ticket)
TPE train is (IIRC) 13 minutes late to Haymarket so I miss my connection and catch the 20:04 and am back in Dundee at 21:33.
Am I entitled to any Delay Repay from TPE as I was 51 minutes late getting to my final destination or in their eyes am I only 13 minutes late?
After my Northern trains cancellation, my return trip home was also affected.
I'm going from Manchester Piccadilly to Dundee. I've a TPE ticket from Manchester to Haymarket. From there I catch a Scotrail train to Dundee.
I have an annual season ticket which enables me to travel from Haymarket to Dundee.
16:26 from Manchester due in to Haymarket at 19:32 (on TPE ticket)
19:39 from Haymarket gets me to Dundee at 20:42 (on Scotrail annual season ticket)
TPE train is (IIRC) 13 minutes late to Haymarket so I miss my connection and catch the 20:04 and am back in Dundee at 21:33.
Am I entitled to any Delay Repay from TPE as I was 51 minutes late getting to my final destination or in their eyes am I only 13 minutes late?