I understand the desire for a quick resolution as the waiting period can understandably cause anxiety. However, very little can be effectively done before the official letter from SWR arrives, which can typically take 4-6 weeks.
While instructing a solicitor immediately might seem like a way to expedite the process and settle the matter quickly for peace of mind, it's essential to consider the potential drawbacks. Solicitors specialising in such cases can incur significant costs, potentially adding around £1,000 to the final settlement amount.
Moreover, without the initial letter from SWR detailing the report's specifics, a solicitor's ability to significantly speed up the process may be limited. Direct contact with SWR's legal team might not necessarily lead to a faster resolution than waiting for their standard procedure to run its course.
Generally, in the absence of any specific, unmentioned circumstances that might necessitate immediate legal intervention, the most practical and cost-effective approach for the OP is to await the official communication from SWR, as they typically offer out-of-court settlements in straightforward cases of this nature.