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Traveled Without railcard and I've been issued a letter By Northern Train

Reoblamez

New Member
Joined
31 May 2025
Messages
4
Location
Leeds
Urgent help Please

I know I've made a mistake and I'm willing to correct, I've learnt from it too.
Please guys I traveled to York from Leeds without railcard on Northern Train(Friday 30 May 2025)

(I used the Student Railcard option) I'm a student and since after the incident I have gotten my Railcard.
During the stop, I told the officer that I left the railcard at home and he said he was going to issue me a report,that I will get a letter from Northern Train and I need to upload the railcard and if it's true I won't have any issue.
But I honestly didn't have one as of that day. Showed him my student ID card but he said that's not what he wants.

Long story short,I have received the letter from Northern Train and below is the letter, please how do I respond to this letter, I just want to sort out whatever fee they will demand and move on, I already bought the Railcard since 4 June
 

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RailUK Forums

Fawkes Cat

Established Member
Joined
8 May 2017
Messages
4,033
Urgent help Please

I know I've made a mistake and I'm willing to correct, I've learnt from it too.
Please guys I traveled to York from Leeds without railcard on Northern Train(Friday 30 May 2025)

(I used the Student Railcard option) I'm a student and since after the incident I have gotten my Railcard.
During the stop, I told the officer that I left the railcard at home and he said he was going to issue me a report,that I will get a letter from Northern Train and I need to upload the railcard and if it's true I won't have any issue.
But I honestly didn't have one as of that day. Showed him my student ID card but he said that's not what he wants.

Long story short,I have received the letter from Northern Train and below is the letter, please how do I respond to this letter, I just want to sort out whatever fee they will demand and move on, I already bought the Railcard since 4 June
Welcome to the forum.

You're not the first person to do this, so if you're honest with the railway it won't surprise them.

Essentially, write a letter to them (if you want, we can read it over for you) explaining what you did, and saying you're sorry. There's a good chance that Northern won't take you to court but will let you settle by paying the train fare that you should have paid, plus their admin costs. Maybe a couple of hundred pounds in all, but you won't be taken to court.
 

Mcr Warrior

Veteran Member
Joined
8 Jan 2009
Messages
15,098
@Reoblamez. If the time you got stopped was genuinely a one-off occasion, and inspection of your online ticket purchasing history doesn't indicate that you've previously been buying (and using?) other rail tickets with inappropriately applied railcard discounts, reckon you'll just be asked to pay the York -> Leeds single fare (= £20.40?) plus maybe a three figure admin and investigation fee.
 

Reoblamez

New Member
Joined
31 May 2025
Messages
4
Location
Leeds
Welcome to the forum.

You're not the first person to do this, so if you're honest with the railway it won't surprise them.

Essentially, write a letter to them (if you want, we can read it over for you) explaining what you did, and saying you're sorry. There's a good chance that Northern won't take you to court but will let you settle by paying the train fare that you should have paid, plus their admin costs. Maybe a couple of hundred pounds in all, but you won't be taken to court.
Thanks for your response, can I respond to them via email or do I write the letter on exactly the letter they sent to me.
Don't know if you have a sample of the exact words I should write in my response back to them, will appreciate if you have one to give me

== Doublepost prevention - post automatically merged: ==

@Reoblamez. If the time you got stopped was genuinely a one-off occasion, and inspection of your online ticket purchasing history doesn't indicate that you've previously been buying (and using?) other rail tickets with inappropriately applied railcard discounts, reckon you'll just be asked to pay the York -> Leeds single fare (= £20.40?) plus maybe a three figure admin and investigation fee.
Thanks for your response.
Can I respond back to them via email or must it be written via letter?
And should I include my Railcard to the response to maybe show that I've really learnt from the mistake and taken corrections
 

Hadders

Veteran Member
Associate Staff
Senior Fares Advisor
Joined
27 Apr 2011
Messages
16,664
Welcome to the forum!

You need to send a short, concise reply stating that on the date you travelled you did not possess a railcard. I would also mention:

- That you are sorry for what has happened
- What you have learned from the incident
- That you are keen to settle the matter without the need for court action
- Offer to pay the outstanding fare and the train company's administrative costs in dealing with the matter

You'll see many replies in other threads in this section of the form which you can use. If you put a draft reply in this thread forum members will proof read it for you.

Northern normally offer an out of court settlement in cases like this, expect to have to pay the cost of the fare for the journey you made at the full Anytime rate, with no credit given for the invalid ticket you did purchase. In addition they will charge an admin fee typically £150. A risk is they will check you ticket purchasing history and if this indicates purchase of other railcard discounted tickets they might want to factor the cost of these journeys into the settlement cost as well.

You can reply to Northern by email or letter as indicated in their letter. If you do go for a hard copy letter rather than send their form back printyour letter out properly on A4 paper but make sure it contains your contact details and the case reference number.
 

Reoblamez

New Member
Joined
31 May 2025
Messages
4
Location
Leeds
Welcome to the forum!

You need to send a short, concise reply stating that on the date you travelled you did not possess a railcard. I would also mention:

- That you are sorry for what has happened
- What you have learned from the incident
- That you are keen to settle the matter without the need for court action
- Offer to pay the outstanding fare and the train company's administrative costs in dealing with the matter

You'll see many replies in other threads in this section of the form which you can use. If you put a draft reply in this thread forum members will proof read it for you.

Northern normally offer an out of court settlement in cases like this, expect to have to pay the cost of the fare for the journey you made at the full Anytime rate, with no credit given for the invalid ticket you did purchase. In addition they will charge an admin fee typically £150. A risk is they will check you ticket purchasing history and if this indicates purchase of other railcard discounted tickets they might want to factor the cost of these journeys into the settlement cost as well.

You can reply to Northern by email or letter as indicated in their letter. If you do go for a hard copy letter rather than send their form back printyour letter out properly on A4 paper but make sure it contains your contact details and the case reference number.
Thanks for your response please see the email I want to send to them

Dear Revenue Enforcement Delivery Manager,

I am writing regarding the incident on 30 May 2025, notice number [Insert Number], when I traveled from Leeds to York. On that date, I did not possess a Railcard, and I sincerely apologize for this oversight.

Since then, I have purchased a Railcard, which I have attached to this email. I have learned from this incident the importance of always carrying a valid Railcard or ticket, and I am committed to ensuring compliance in the future. I am keen to settle this matter without the need for court action and am willing to pay the outstanding fare at the full Anytime rate, along with any administrative costs associated with this case.

Thank you for your consideration.
Sincerely,
My Name
 

Mcr Warrior

Veteran Member
Joined
8 Jan 2009
Messages
15,098
...am willing to pay the outstanding fare at the full Anytime rate...
Think I'd be inclined to refer to "the appropriate rate", rather than "the full Anytime rate". If you're lucky, this might save you some £.
 

Hadders

Veteran Member
Associate Staff
Senior Fares Advisor
Joined
27 Apr 2011
Messages
16,664
I think you're letter is fine but I'd go witht he amendment suggested above.
 

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