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    Cancellation, can I claim?

    The GWR train I was due to travel on last weekend was cancelled - can I claim for this, as it forced me to use the train before the cancelled service?
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    GWR stock wheelchair space

    Hi, I'm familiar with the wheelchair space being in C00 (HST), E00, E43 (new trains), but my most recent journey has A04 booked, can anyone tell me what sort of stock this is? TIA
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    Wheelchair space and ticket type

    I've just booked a journey on a GWR HST, 2nd leg Didcot Parkway to Bristol Parkway. However, the wheelchair space in standard class is already booked, so they've put me into first class. Does this mean I will have to buy a first class ticket for that leg? At the moment I've just got a Super...
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    GWR wheelchair spaces

    I booked assistance and the wheelchair space for a Bristol Parkway to Didcot in October. The reserved space I've been given is E43. I thought that the wheelchair spaces usually ended 00 - should I ring and check they've reserved the wheelchair space?
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    Forcing search engines to give a longer time to transfer between trains

    I'm a wheelchair user, and want to do Oxford to Bristol Parkway via Didcot Parkway in October half-term. I've tried the GWR ticket search, and some of the results give only 5-6 minutes to get between platforms, which may not be enough. Is there any way I can force the search engine to give a...
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    Don't understand compensation

    A few months ago, I undertook a journey for which the off-peak return was £22.80. Unfortunately on the way back there were problems with the line, and they eventually sent me to my destination in a taxi, arriving 2+ hours late. GWR have sent me a cheque for £30 as compensation, but this doesn't...
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    Points down between Worcester Foregate Street and Shrub Hill

    I'm a wheelchair user, and was due to travel on the 14:22 from Worcester Foregate Street to Oxford. Unfortunately there was some sort of points failure between Foregate Street and Shrub Hill, so I was sat on the hot train for 45 mins, then they got me off the train and said they'd get me a taxi...

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