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    Letter from Prosecutions Department

    Has anyone every received one of these addressed to someone else but using your address? Was it easy to get the rail company to believe it wasn't you and nobody of that name lives at your address? I got one of these today from EMT, didn't realise until I'd opened and read it that it wasn't for...
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    TOC delay communications

    Are there any rules governing communicating delays with passengers? I've noticed that EMT are particularly poor with onboard communications. So much so I do wonder if there are any staff on the trains at all. Today my train was 30 minutes late into my home station (left on time) - I presume from...
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    EMT: ... the trolley will remain stagnant...

    The following announcement was heard on EMT's 17:55 from London one day last week: "Due to the high numbers of passenger the trolley will remain stagnant in the buffet in the buffet car area..." Not exactly the way to encourage your customers to buy your highly expensive wares. Then again I...
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    Leicester to Milton Keynes

    I need to go to Milton Keynes for work for a while. I don't drive and the bus drops you too far away from the centre, so I'm stuck with the train. I would like to get in around 8 but the only routing I can find is Leicester - Luton - MKC. With me catching a 5:26 train and sitting around at Luton...

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