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    Money taken from account but no ticket

    I just tried to buy a ticket at one of the self service ticket machines at Ashtead. The machine said 'completed; remove card' as usual so I did and then the machine froze for about 20 seconds. It didn't print my ticket and displayed the error message: 'Transaction cannot be completed at this...
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    £11.50 on the Oyster from Wimbledon to Heathrow?!

    Hi, I just travelled from Wimbledon to Heathrow terminals 1-3 on my adult unregistered Oyster. I touched in at Wimbledon (at the ticket hall before the barriers, even though they were open) and changed to the Piccadilly line at Earls Court. When I touched out at Heathrow I noticed it had charged...
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    Drunks and beggars - what to do?

    Hello everyone - longtime lurker and rail enthusiast here. I'm currently on a Southern train from London Victoria. Before we got to Clapham Junction we had already had two incidents - a beggar, and then a drunk who was quite aggressive and intimidating towards some passengers. He walked past...

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