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    FCC - Evening Peak, Incorrect Excess Fare Demand

    Last week a friend (yes, really) caught an FCC train out of Kings Cross to Knebworth, using the return portion of an Off Peak Day Return (Knebworth to London). It was the weekday 17:14 Kings Cross to Peterborough, second stop Knebworth. The RPI who came round inspecting tickets insisted the my...
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    Online Booking & Extra Time for Connections

    Tried to book a single Advance train ticket to Newcastle yesterday, where the first leg of the journey is on FCC changing at Peterborough, then onto an East Coast train. I thought the connection time at Peterborough was a bit tight, 10 minutes, as when catching a London bound FCC in the...
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    Southeastern - Lies, damn lies. and statistics?

    Interesting if true - http://www.telegraph.co.uk/news/uknews/road-and-rail-transport/8234406/Rail-passenger-anger-over-Southeastern-Trains-delay-compensation.html Southeastern managing to avoid paying discounts on season tickets due to poor performance. They had to run more than 82% of trains...
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    At almost 50%, do FCC have the highest season ticket price rises?

    I see FCC have decided to withdraw all their Flexitime tickets, so some very big price rises for customers using those tickets - http://www.telegraph.co.uk/news/uknews/road-and-rail-transport/8199109/Commuters-hit-by-huge-fare-rise.html The article picks the highest percentages, but there...
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    Evening Peak. Why don't FCC...

    I regularly travel on the first of FCC's evening peak services out of Kings Cross, which leave from the main concourse. Whenever they put an RPI on the train there are always people who are caught out by having an off-peak day return ticket, but from their reaction are genuinely unaware of the...
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    Ticket Barriers, Folding Bikes, and Barrier Staff

    My home station is one of FCC's stations that they have installed barriers, which given their DOO trains and lack of ticket inspectors is a good idea. Except when you are travelling on a peak time commuter train, you have planned ahead and are at the front of the massed ranks of grumpy...
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    Refunds when part of a journey is cancelled

    I would appreciate a view on the following situation - I buy an return ticket between A and B; I buy an Advance ticket for B to C; I buy an Off-Peak single ticket for C to B (to return the same day); The train between A and B is operated by one TOC and B and C a different TOC; All of the...
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    FCC Staff Shortage

    Anyone know what the problem is, and are they going to sort it soon.
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    FCC Evening Peak - Excess Fares

    Could one of the ticketing experts clarify a point. If you have an Off-Peak return to Kings Cross and are travelling north into zone D (of their off-peak restriction map), then obviously you are restricted from travelling during the evening peak. I understand that you can "excess" the...
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    Stansted Airport

    I while ago I wrote about how all the services from (not to) Stansted Airport were "peak", and that there were no "off-peak" services. They have now introduced "off-peak" fares, but only if you can prove that you live local to the station...
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    Stansted Airport

    It now appears that although you can buy off peak return tickets from London to Stansted Airport, you cannot buy off-peak returns from Stansted Airport to London. From Stansted Airport it is now 'peak' all day 7 days of the week. Presumably this is to target tourists flying into the UK, and...

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