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Resurrecting a moderately-aged thread.... but they have truly shown how they will handle the situation tonight with this tweet/X: The text in the attached screenshot of a tweet from Grand Central states: "Cancelled: Our 19:27 London Kings Cross-Sunderland service has been cancelled. Ticket...

As a data point, I noticed this laminated sign/whiteboard instruction at Leighton Buzzard this weekend. I deduce that LNWR/WMT have set their machines to override any 'same-card' instruction from retailers. (Not tested this myself..)

FAQ 19 on that site states "..You can only buy a PlusBus ticket for a location that is named as either the origin and / or the destination on your train ticket. So, in order to buy a Birmingham PlusBus ticket, you have to have Birmingham named on your train ticket (as either an origin and / or...

I don't know if offers are account-specific or targeted, but if I login, I can see about 6 voucher offers, including for example: 1) 2 vouchers each for £2 off a £20 spend - at a price of £1.99 2) in 6 days, I can apparently buy 2 vouchers: £1 off a £15 spend and £1 off a £25 spend - at a price...

I think this is all you can do, sadly.. (stated after an experience about 2 years ago where I wanted a refund). (I confess: I still use Trainpal occasionally. But only for "simple" journeys I know I will definitely make or are of very low value. They buy business by giving/selling money-off...

Do we know the actual downtime from a reboot? As alluded to earlier in this thread by @northwichcat , I wonder if there is a feasible scenario where reboot cycles and "15-minute reporting" are perfectly in sync, but a machine could in fact be out-of-order for up to 56 minutes per hour?

I'm disappointed with the quote from "Mr Wade": "...You should only really buy from a conductor if you are paying in cash or can’t use a machine. The conductor can only sell you a full-price ticket and it is cheaper to buy in advance. The rules do allow for discretion and it is up to the...

Exactly a scenario I've encountered in a different location. I've often wanted a Redhill PlusBus, but my day rail ticket is destination Reigate (within the Redhill PlusBus zone). Can't add PluBus online unless I buy to Redhill but then would loose the Redhill to Reigate rail validity I need...

My experience is try, try, and try again. Ask nicely and have a rail ticket valid to a station for the PlusBus zone you want (ranger/rover obviously will be). Even if your ticket destination isn't actually to the official PlusBus interchange station you'll probably be sold it eventually.. (But...

As a data point for anyone who stumbles on this thread, if of interest, I used a 4-in-8 Explore North and Mid-Wales this week. It wasn't refused on any Arriva bus, but over 50% of drivers commented that they hadn't seen one before, or I had to explain acceptance. A Dilwyns Coaches driver was...

I wasn't fully aware of the history - thank you; I see how BR sensibly guided airport passengers. In 2023 - for the specific example given in post #1 - those in the know could arrive 12 minutes earlier for 48% of the price..

I travelled through London Victoria on Sunday and took a look at the departure board. The alphabetical list of stations in the "Next fastest direct train to" section does not include Gatwick Airport [GTW]. However, there is a large panel to the left of that list stating "Your next Gatwick...

Just to report uneventful and successful use of a zone4 1-day iLink card on 8 Jun 2022. Originally purchased in March 2020 for a trip planned for June 2020. The expiry date on the accompanying card was 15 Mar 2021. Tapped in successfully at Great Victoria Street, and also checked on the train...

I saw that report. Poor chap tripped - an accident.

There's an interesting worked example in their app showing how one of their claims is derived. (I have used Trainpal - some of their vouchers easily beat cashback sites, etc. But I would never expect any retailer support!) [Picture shows a screengrabbed "worked example" from the Trainpal app...

Yes, definitely agree. And whilst I've never needed support, there are enough reports on this forum to make me confident of retailer support from Transplit were it ever needed..

For me, TPE for simple journeys (for Nectar) and Trainsplit (I happily pay the fees: whenever I have bought through them I've saved money overall and I know servers and developers don't come free). I used to buy through cashback sites (often passed through to Chiltern) but I got bored of keeping...

Indeed - and once the barrier has been demolished, two pedestrians (one a dog walker, I think, and one pushing a buggy?) encroach further with 3 barriers still down and the 4th ready to be potentially flung who knows where..

Interesting - I will be sure to carry their eMail when I eventually make the journey!

I second that experience. I had 3 x iLink cards (loaded with 1 days travel each) delivered to me in England in February 2020. (They were to be used for a planned trip to the province later in 2020.) I've still got them, and we now plan to use them in 2022. Translink advised me: "Thank you for...