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Mod Note: Posts #1 - #17 originally in this thread. The CIS desk isn't manned all day.

Mod Note: Posts #1 - #5 originally in this thread. 'Jobsworth' is such a vile term for someone who is doing their job. Not doing things properly, or the official way, could lead to dismissal in a lot of situations.

Hello, I'm after a bit of advice please. In mid-September I'm spending two weeks in Italy. I'm flying into Zurich and will be taking the train on from there. The plan is Zurich - Venice - Florence - Rome - Naples. I'm staff and I've applied for a FIP card which I have received and also for...

Which London TOC staff are entitled to a priv Oyster card? I work for FCC and the staff there have been entitled to it for a few years. I'm just wondering how wide spread it is amongst the other London TOCs.

I don't know how long they've been like it, but who on Earth thought it'd be a good idea to cover the walls in the gents toilet with reflective glass? It's uncomfortable enough standing at the urinals, without trying to glance at anyone else in the mirror. For those that haven't seen it, the...

I'm travelling this line tomorrow, almost end to end. I'm going from Birmingham to Penychain, three stops from the end. Simple question; I've heard the line is particularly scenic. When does it get interesting and what will I be looking at?

Question - How can people sit on a hot train with the windows closed? Twice yesterday I boarded an FCC train to find most, if not all the windows in the carriage closed. If I had been one of the first on, I'd have opened them all, but I wasn't so had to content myself with just opening the...

It is my opinion that the LTS is being ignored in plans for new lines. Let's start with High Speed 1. The line runs parallel to the LTS through Barking, the docks at Dagenham, Rainham and Purfleet before disappearing across the river. Couldn't an interchange station have been opened? I'm...

I'm planning my second break north of the border, but I need some help. Does anybody know when the new timetables will be available on National Rail Enquiries? I'm planning on travelling in June and really want to book my hotels, but can't until I can synch them with train times. Having...

...Railways only, please. Closed stations and lines, especially when I think, 'that would be so useful now'. (I've been looking at this). There's loads of these and I always feel a sense of sadness inside and a longing for their return. Looking at an empty space, or a built-over area where...

Ask a stupid question... 1 - Can HST's, 90's and 91's be used with any coaching stock? East Coast use 91's with Mark IV coaches, but could they use them with the Mark III slam doors (and vice versa with HST's)? What about 90's? Can they be used with Mark IV's? I ask because I wonder how...

How come Hull Trains don't stop at Peterborough or Newark North Gate? Surely with such a move they'd inrease patronage and thus revenue. Did other TOCs block them?

I'm looking for a standard open ticket (Anytime Return) from PBO-PRE. Virgin say I can have one for £98, with an Any Permitted route. Does that mean that I can travel via London and Euston? Please note, I am not seeking advice on ticket types, or prices. I just need to know what this...

Why did TfL order 172s with a 'standard' (for want of a better term) train seating layout, when the 'tube' layout that comes with the 378s (the other LO trains) would be so much more accommodating? Given how packed the GOBLIN is during the peaks, and how much/difficult it would be to increase...

I'm thinking of booking myself on this for next week (going to Inverness), but I've got a couple of questions first; How busy is it likely to be this coming Sunday? Has anyone on here travelled without a berth and just a seat? What's it like?

I'm just wondering what will happen to the Class 315's once Crossrail comes into being with its own rolling stock. As far as I know, the 315's have plenty of life in them, so I assume they'll go somewhere. Anyone heard anything? Also applies to whichever units FGW are using at the moment...

I'm planning a trip tomorrow part-way along the Settle-Carlisle line. I've never been before, but I know I want to cross the Ribblehead viaduct. Dent is the next station, so I thought I'd alight there and have a wander round, before coming home. Ask a stupid question, but is Dent a good place...

I'm looking for somewhere to go tomorrow and am considering either Peterborough to Lincoln or Peterborough to Leicester. However, I've looked at Wikipedia which says that the PBO-LCN line shuts down early due to the costs of running the level crossings, which could spoil that idea. Basically...