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Good afternoon 2 questions please I have an SF upgrade for later on the ECML. Train has been cancelled - how would the SF part be handled (as opposed to main ticket delay repay)? Also if I take an alternative route eg WCML on ticket acceptance - can I buy a SF upgrade for the new routing ie...

It will; however it's quicker to change to Victoria Line, and very easy at Stockwell as cross-platform

Thank you

Good evening, Looking for some help please in interpreting the advice on the metro website around the Easter weekend major works. I take closure between Heworth and South Gosforth to mean that there will still be trains from St James to the coast (indeed from St James to South Gosforth via the...

Appreciate the responses. We will wait until 4.00pm then until implementing plan B :)

Speaking here as an employer of many who normally rely on tubes for travel to work - and can’t WFH - can the well-informed members here opine whether they feel there’s any chance of the strikes being called off as they were previously at late notice (we are putting all our contingency planning...

I think there’s a Guildford via Epsom train not able to move for >2 hours. No facilities etc on the train…

Honestly can't remember - I have a vague recollection of it being rough, but whether tarmac or not, don't know.

I used the down platform this century. Once. Between 2001 and 2009 (the years I commuted from NM). Apologies not to be more precise, it was a long time ago...

Hi I’ve not done this before…booked on Avanti website (via a log in account on their website) for TFW journey which was subsequently >60 mins late. Do I claim for DR through Avanti or TFW? Thanks

I agree with the sentiments suggesting this is a made up story really. I use the EL 3/4 times a week and have had one delayed journey, and have saved hours (already) off my journey. I feel that this will have been covered at some stage, so apologies in advance. Will the dwell times be reduced...

Looks like I stand corrected on this, thank you all for the replies, much appreciated

Good afternoon...last Saturday and now I see this Saturday, Guildford - Waterloo via Cobham services have been reduced from 2 to 1 an hour. Can anyone advise why and how many weeks this will go on for. Nothing on SWR publicity or at the stations on this...many thanks

Yep but unlike the 99% of passengers they’re (well somebody is) paid to listen to this sort of thing and correct. Which doesn’t happen.

On a slightly related note to this, auto announcements at Waterloo tonight still talking about the Petersfield etc engineering works - now cancelled. Given these announcements are on loop, has not one SWR management member there not suggested changing this? It really goes on and on in terms of...

I think many of us SWR users have got to the stage of wondering just what is wrong with the organisation. For clarity - and in fairness - those trying operationally to schedule and run the trains today are not at fault - and most fair minded people would say that. But the wider organisation...

Out of interest, what was the rationale for no Guildford-Waterloo services running via Cobham and twice an hour in the reduced service days via Epsom? Was trying to work out why this was in terms of signalling etc?

It does still happen owing to delays. Depending on how quickly the train needs to be turned, sometimes gets put into the siding, or sometimes shunted on the running line. Obviously the former is less disruptive, but by definition it's usually a rush job so I see the latter approach being used...

You’re right. 4 days of the first Guildford-Waterloo train this week and if we’d have stopped at Earlsfield nobody or minimal would have got on.

The train delay at CJ today was because of a person taken ill on the train