Search results

If your ticket is only valid on West Midland Railway and London Northwestern Railway services, then break of journey is not permitted on the outward portion. http://www.brfares.com/#faredetail?orig=CRE&dest=EUS&rte=42&tkt=SVR

A ticket inspector once noticed that the photocard number on my paper season ticket had completely worn away (after months of daily use, almost all printed text had worn away to nothing); without warning or explanation he took my season ticket and photocard to another part of the train. When he...

I have now contacted customer relations with the full details of the circumstances of my journey and am awaiting their response. I'll post an update when I hear back from them.

Since it would have been entirely possible for me to purchase an off-peak return after purchasing the anytime return and before boarding the off-peak train (had it immediately occurred to me to do so) it seems as though the standard delay repay is the only remaining option. I should be able to...

That's what I should have done, and it even ran through my mind when I had the chance to do it, but I was concerned about having to prove that I didn't use the anytime ticket, since I could still have got on the delayed peak train. You're right, but suppose it had been cancelled instead; I...

I bought a return with a 16-25 railcard discount, so the exact difference in my case is £11.55. Not an enormous sum, and I could get half of that back with a delay claim, but I'll still try asking since it seemed to work for you (even if it took a couple of attempts). I see your point (and the...

Thanks for the detailed and helpful response. I considered returning to the ticket office while I waited, as you described, but it was busier than usual and I was worried about missing the train while sorting out the refund and new ticket. Fortunately I retained the ticket in anticipation of...

This morning I purchased an Anytime Day Return, intending to catch the last on-peak train of the morning with one change. It was delayed meaning I would miss the change, so I had to take the next direct train which happened to be off-peak. The difference in price between anytime and off-peak...