Omikron
Member
This morning I purchased an Anytime Day Return, intending to catch the last on-peak train of the morning with one change. It was delayed meaning I would miss the change, so I had to take the next direct train which happened to be off-peak.
The difference in price between anytime and off-peak day returns is significant and is greater than the compensation I would receive for the delay to my intended journey. Is there some way I can be compensated for this difference, considering the delay (which was not announced until I reached the platform) caused me to take a train for which a much cheaper ticket would have been valid?
The difference in price between anytime and off-peak day returns is significant and is greater than the compensation I would receive for the delay to my intended journey. Is there some way I can be compensated for this difference, considering the delay (which was not announced until I reached the platform) caused me to take a train for which a much cheaper ticket would have been valid?