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    Promise to Pay

    A Promise to Pay is for the specific scenario where a customer wishes to purchase using cash but only a non-cash TVM is available at origin. In the case of a non-working TVM you can pay by card on board. I am not familiar with Newcastle Central, and in particular whether there is an excess...
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    Alleged short faring - Thameslink

    I am not clear whether a letter will refer to potential short-faring, or for buying after the commencement of a journey where there was opportunity to do so beforehand. The OP seems not to realise that the latter is an offence?
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    Stopped by BTP at Stratford for Not Having a Ticket – Need Advice

    This reads as if previous to being stopped you didn't pay for every single journey taken. Remove.
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    thetrainline bug

    Or are they in alphabetical order?
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    Is there a right to wait for the next service with First Class on a 1st Advance? (and other questions!)

    This is not how ticketing works. This forum should be helping potential customers understand how it does.
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    Doors failed to open

    If the OP or anyone else reading is particularly concerned about this issue happening to them then they could sit within sight of the guard, or within sight of the rear cab from which the guard usually appears. Boarding near the rear or from where the guard dispatches the train if you can see...
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    West Yorkshire Daysaver

    For completeness, the afternoon peak does not apply to bus travel, so it may be possible for some users to travel between 16:00 and 18:30 by switching modes.
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    "Booked train and connecting services" - what's the definition of each?

    The phrase 'booked itinerary' (post #3) is problematic. Counted-place reservations also confuse many people.
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    Going back on yourself with 'via' ticket to reduce price

    Absolutely agreed. But not because it isn't valid.
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    Going back on yourself with 'via' ticket to reduce price

    Putting myself in the position of a layman without knowledge of railway geography, how would I know I was doubling-back? I would just be following my itinerary. As far as I know, Wolverhampton is a station en-route. No station is called at twice in this example, which would be a definition of...
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    Going back on yourself with 'via' ticket to reduce price

    Why not? It's a walk-on ticket with permitted break of journey. Why the journey is permitted in the first place I will leave others to answer.
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    Delay repay - two questions

    Delay repay applies to the rail portion of a journey, no matter how many tickets were purchased to enable it. Claim from XC. The average person should not be expected to work out whether a connection has not in fact been missed because a subsequent train didn't run or has been heavily delayed...
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    Could I be forced to take a different route if I miss my connection?

    You'd normally be expected to use the next service of the same train company. As this is what you want to do there would be no problem.
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    West Yorkshire off-peak bus and train Daysaver

    Metro's Travel Centre staff have relocated to work next to Northern's ticket office staff at Bradford Interchange (rail station). They offer their full usual range of services inclusive of selling scratch-off WY Daysaver Bus & Train (Adult, Family or Group).
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    Northern compensation tickets

    I've been in this situation many times and it has never been a problem. My partners ticket will have my name on as I paid for the journey that was delayed and generated the freebie.
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    Delay Repay - Both Tocs late

    You need a 30 minute delay with Northern to claim a Northern complimentary pass.
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    Abandoning journey, returning home, and trying again next day. Also ticket acceptance on an advance ticket.

    I have done this journey at these times as far as Edinburgh a number of times. On all occasions a large proportion of the pax onboard were trying to make the same connection at Newcastle, so it would be well worth the ask. The connection is scheduled to be cross-platform, so fairly easy.
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    Northern complimentary pass - Manchester Victoria to Whitby

    M-F There is an 0800 B3 bus from Hebden Bridge to Keighley to save you go8ng to Leeds: £2 for a spectacular bus ride and saving enough time have a cooked breakfast in Keighley.
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    Knaresborough to York

    There is a subway, so you can always access the other platform, assuming no mobility issues. Granted with only the stated 3 minutes this was probably not an option.
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    Delay Repay Automated Calculation Incorrect

    I would just accept. There is a cost attached to dealing with their mistake which would make it a potential lose-lose situation for you to contact TPE. Using the refund for additional travel would turn it into a win-win scenario.

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