Hi everyone,
I recently had an incident while traveling with Thameslink, and I'm looking for some advice about how best to proceed.
I had a valid ticket from station X to station Y, which I bought during or very shortly before the journey ended. The barriers at station X were open, so the ticket wasn't scanned there. When I arrived at my destination (Y), the barcode scanner wasn't working, prompting a Thameslink inspector to check my ticket. He noted that the ticket was purchased very recently and hadn't been validated at the start. I confirmed station X as my departure point, provided my accurate personal details, but the inspector was very suspicious. Eventually, he let me go, saying I'd receive a letter and mentioned involvement of the fraud team.
For context, I regularly travel on this line and have about 6-8 other journeys recorded from X to Y, and even more frequent journeys between stations A and Y which is much longer.
When the letter arrives, what is my best approach?
Should I maintain my position that I only traveled within the areas covered by my ticket (as there's no direct proof otherwise), clarify that the ticket was genuinely bought late due to open barriers, and apologise for any confusion or inconvenience caused?
Or, should I consider admitting guilt to short-faring, even if that's not exactly the situation, just to quickly resolve the matter and avoid potential complications?
Thanks in advance!
I recently had an incident while traveling with Thameslink, and I'm looking for some advice about how best to proceed.
I had a valid ticket from station X to station Y, which I bought during or very shortly before the journey ended. The barriers at station X were open, so the ticket wasn't scanned there. When I arrived at my destination (Y), the barcode scanner wasn't working, prompting a Thameslink inspector to check my ticket. He noted that the ticket was purchased very recently and hadn't been validated at the start. I confirmed station X as my departure point, provided my accurate personal details, but the inspector was very suspicious. Eventually, he let me go, saying I'd receive a letter and mentioned involvement of the fraud team.
For context, I regularly travel on this line and have about 6-8 other journeys recorded from X to Y, and even more frequent journeys between stations A and Y which is much longer.
When the letter arrives, what is my best approach?
Should I maintain my position that I only traveled within the areas covered by my ticket (as there's no direct proof otherwise), clarify that the ticket was genuinely bought late due to open barriers, and apologise for any confusion or inconvenience caused?
Or, should I consider admitting guilt to short-faring, even if that's not exactly the situation, just to quickly resolve the matter and avoid potential complications?
Thanks in advance!