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I should have been clearer - I'm not talking about off-peak tickets in that context, I was referring to flexible tickets in general.

Totally agree on this - from a customer experience point. Take Bank Holidays where there's pictures of packed long distance trains, and the usual howls of "The train company has sold too many tickets" etc. This would deal with that.. Even if you've a seat, a train that's full and standing is...

In their defence, Twitter staff don't need to know a lot about the railway. What they DO need to have, is knowledge on how and where to find out the information they need. I run a Twitter account for a major TOC and when recruiting for staff, Railway knowledge is not something I'm particularly...

Yes, loco2 will allow you to book online then TOD at any station with a TVM. --- old post above --- --- new post below --- That's interesting as the VT website won't offer it, claims that Douglas doesn't exist.. Swansea is the originating station.. --- old post above --- --- new post below...

A friend of mine is travelling from Wales to the Isle of Man via the Heysham to Douglas ferry as an alternative to flying. Looking at NRE, the correct fares and times are offered for the journey but when clicking through to "buy tickets" none of the TOC websites can actually sell the...

With regard to the upgrade to 1st for FIP, the attached image is taken from the official facility rules for the RST scheme ( 2010 ) and sets out clearly what the arrangements are. These apply for UK staff travelling on other networks and also for overseas staff travelling in UK

IIrC, from the days of the printed fares manual, it used to say that "Where no first class fare is shown, it can be calculated by multiplying the standard fare by 1.5" or something like that? I've got an old manual somewhere and will dig it out if I can be bothered lol

Be careful though.. If you ever touch in at Waterloo Main, walk over the bridge to Waterloo East then leave at Southwark, you will be charged. As I found out to my cost!

Reference your last paragraph, there is actually some truth in what the OP is saying here believe it or not --- old post above --- --- new post below --- SE are open into January

With my business hat on, and this isn't necessarily my personal view, here's an analogy to consider. If you were an air-traffic controller, would you expect to get a discount on British Airways? ( they don't, but NATS is the signaller of the skies ) If you worked for the highways agency...

That's irrelevant for the purposes of this debate :|

Then you're being a bit daft, sorry. At some point you will probably get caught out which puts not only you but the Conductor on the train at risk of disciplinary action / loss of travel. This is a real bugbear of mine, those of us fortunate to work in the industry have a great travel perk yet...

Yorkie, ref you first point.. Whoever said that to you was spot on. Reference the disabled railcard, people who suffer from non debilitating mental health conditions also qualify I believe. Yet these are people able to lead perfectly normal lives....

Hi, Just checked on BRFares.com and it seems that the PRIV discount is now available on the Euro Saver Return fare (in conjunction with a Eurostar ticket) to "London International" Just wanted to check if this was correct?

I agree with you absolutely - this is the way forward

Being very controversial - I have to say I don't agree with you. When you joined the railway, you knew the terms, conditions and benefits that applied to the role therefore I dont see what you have to complain about. The fact that other employees get free travel because longer service is...

One important consideration.. If you don't retain your safeguarded travel facilities then bear in mind that even if the other TOC takes you on, when you retire you will not retain your facilities. The only thing you may retain, if you are lucky, is leisure travel on the services of the TOC...

Sorry. but I cannot let this go unchallenged.. (And apologies to the OP, it can't be pleasant having your circumstances discussed in an open forum) You state that the status quo would apply.. Well the status quo is that the OP is no longer entitled to his travel facilities. As you will...

To provide travel facilities for the rest of someone's life, that's not a bad cost. How else do you think the administration of staff travel is funded? All participants (TOC's, FOC's etc) pay into the scheme and, I understand, pay a set amount per active employee per annum. The fee to...

One key thing. A compromise agreement is * not * redundancy, far from it. --- old post above --- --- new post below --- But you weren't made redundant. Are you former employer willing to pay the £ to ATOC for you to retain your travel, in addition to what they have already paid you?