Ammunition for a delay repay

[UnharmedGoat87]

Tried to get the 1742 Kings Cross to Peterborough service just now (12 June). I was cutting it fine so had to jog through the station. I admittedly didn't look up at the departure board but I had been glancing frequently at my train time app of choice (Train Track) in the minutes leading up to departure, and I'm certain it said it was on platform 9.

I got on the platform 9 train at 1741 and 20 seconds, but was slightly disturbed to see it say NOT IN SERVICE, but plenty of people were getting on it anyway. Checked the app again and the platform had changed to Unknown. I now understand this happens when the train departs. I checked with station staff and they told me the 1742 had departed platform 0.

Is there any sort of accessible data stream for me to check if I was right so as to claim for a half hour delay, or, confirm that in fact I hallucinated platform 9? Also could data fed to apps be different to what was on the departure board?

 

[swt_passenger]

Real time trains showed the 1742 departure from P0 in the normal way, ie not as a platform alteration. Tomorrow’s 1742 is also showing it booked as departing from P0.

 

[Robski]

17:42 could not be on platform 9 as it was a 12 coach train which doesn't fit in that platform. It is showing as having left one minute early from platform 0 but that is within margin of error due to the way in which timings are reported and calculated.

Darwin advertised platform 0 so it should have reflected across all apps. 17:12 to Peterborough did leave from platform 9 though.

 

[UnharmedGoat87]

Must have imagined it then, never mind. Thanks!

 

[Trainman40083]

17:42 could not be on platform 9 as it was a 12 coach train which doesn't fit in that platform. It is showing as having left one minute early from platform 0 but that is within margin of error due to the way in which timings are reported and calculated.

Darwin advertised platform 0 so it should have reflected across all apps. 17:12 to Peterborough did leave from platform 9 though.

RTT showed it leave at 17.41 and 45 seconds. I wonder what counts as "leaving"? Physically moving?

 

[hexagon789]

RTT showed it leave at 17.41 and 45 seconds. I wonder what counts as "leaving"? Physically moving?

When it's assumed to be moving.

Departure was recorded as 17:42:53, that'll be based on when it passed the next recording point worked back by how long it is calculated to take to reach that point ordinarily.

Obviously the downfall with this becomes evident on arrival times in particular, a slower more cautious approach which actually results in train stopped doors open later than the system assumes is the case.

 

[Mcr Warrior]

Must have imagined it then, never mind. Thanks!

Difficult to say with certainty. Perhaps you misread a '9' as a '0'?

Best I can determine is that the train you saw sat on platform 9 at around that time, was there to form the 17:54 to Letchworth.

 

[swt_passenger]

Difficult to say with certainty. Perhaps you misread a '9' as a '0'?

Best I can determine is that the train you saw sat on platform 9 at around that time, was there to form the 17:54 to Letchworth.

Also would have just arrived empty from Hornsey depot, a normal booked move, so that’s probably why people familiar with normal operations still got on despite it saying ‘not in service’ on the unit displays.