Annual Oyster to paper season changeover

[cjohnson]

Currently hold a Z1-3 annual season ticket on Oyster, but need to change over to an Ashtead-Z1-6 season ticket.

Assuming this Oyster > paper change is possible:
- where is best to get this done?
- how much will it cost (original ticket starting 3 Jan 2017 was £1,548; changeover date of 18 April)
- am I right in thinking that a photo card would now be required?

 

[maniacmartin]

Was the original season purchased from London Underground/TfL online, or from a National Rail Operator?

 

[cjohnson]

It was purchased from TfL online.

 

[island]

The chances you will find anyone willing to do this changeover are very low. They will recommend you get the Travelcard refunding and buy the new ticket in full.

If you do, it will be at a National Rail station with Oyster facilities (perhaps East Croydon), you will need a Photocard, and the cost will be about £1,000.

 

[CyrusWuff]

NR Ticket Offices aren't supposed to undertake Aftersales on TfL issued products...though that doesn't mean everyone will be aware of that rule of course.