Hi
I'm sure the answer is yes, but I thought I'd check.
Background is this. My dad had some rail travel vouchers but is unfamiliar with rail ticketing. I sent him off to East Midlands Parkway yesterday as it is quiet to buy two single tickets to travel from Nottingham to Norwich tomorrow. He's ended up with two anytime singles at over £50 each, but tells me that he specifically asked for advance tickets. He said that the office spent ages looking for advance fares but couldn't find any. Can they sell them?
They've been given reservations for the 10:34 tomorrow which clearly has advance tickets available even now at £51.00 for two tickets. I've just checked on NRE.
I know I wasn't present at the conversation but it strikes me that something has gone very wrong here.
Is this just a booking office failure? Given that travel is tomorrow there really isn't the option to get these tickets changed. Any advice? I do feel a bit like taking this up with East Midlands Trains, but is it really worth it? I'd have thought that they would be very easy to look up on a system.
Advances for the 10:34 tomorrow appear to be available on NRE and East Midlands Trains Websites but not on GWR website. Is something odd going on? Perhaps the office were right, but it seems very strange.
I'm sure the answer is yes, but I thought I'd check.
Background is this. My dad had some rail travel vouchers but is unfamiliar with rail ticketing. I sent him off to East Midlands Parkway yesterday as it is quiet to buy two single tickets to travel from Nottingham to Norwich tomorrow. He's ended up with two anytime singles at over £50 each, but tells me that he specifically asked for advance tickets. He said that the office spent ages looking for advance fares but couldn't find any. Can they sell them?
They've been given reservations for the 10:34 tomorrow which clearly has advance tickets available even now at £51.00 for two tickets. I've just checked on NRE.
I know I wasn't present at the conversation but it strikes me that something has gone very wrong here.
Is this just a booking office failure? Given that travel is tomorrow there really isn't the option to get these tickets changed. Any advice? I do feel a bit like taking this up with East Midlands Trains, but is it really worth it? I'd have thought that they would be very easy to look up on a system.
Advances for the 10:34 tomorrow appear to be available on NRE and East Midlands Trains Websites but not on GWR website. Is something odd going on? Perhaps the office were right, but it seems very strange.