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Are any operators still only accepting cash?

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AY1975

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With the Covid-19 pandemic many bus operators have either gone completely cashless (and had already done so in the case of Transport for London) or are asking people to use contactless payment wherever possible.

Does anyone know of any operators that have not made this change and are still only accepting cash?
 
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route101

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I had to use cash on Stuarts of Carluke, not sure if the machines were not working or the machines did not have contactless.
 

LUYMun

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Most of my local operators still accept cash, but for the time being will not give change. These include White Bus of Winkfield, Falcon Bus of Byfleet, Safeguard of Guildford, Reptons of Bookham and my local Stagecoach division.
 
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Most of my local operators still accept cash, but for the time being will not give change. These include White Bus of Winkfield, Falcon Bus of Byfleet, Safeguard of Guildford, Reptons of Bookham and my local Stagecoach division.

Many still accept cash, but the question was 'do any operators only accept cash?'.
 

route101

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Stuart’s of Carluke as Route101 says and ARG travel are two I can think of from the Lanarkshire area.
Interesting I thought it was a problem with card machine, I had to dash to ATM to get money. As everyone else was concession pass holders, one of the few that pays a fare.
 

peterblue

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Translink is still cash only if I recall, probably one of the largest ones to not accept any kind of card payment (although most people will have a prepaid card similar to Oyster). Plus a dozen small/local operators.
 

markymark2000

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There must be quite a few since. I can only say for the England but in England, 84% of buses are contactless enabled which means 16% (or 5,168 buses) must make be made up by quite a few operators.

2 that I know of in England Aintree Coachlines/Helms of Eastham and Arrowebrook Coaches. I believe that P&O Lloyds, Townlynx and M&H Coaches in Wales haven't got contactless yet.

Source for the first line, Annual Bus Stats by the DFT
 

Avenger20

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AFAIK, E&M Horsburgh only accept cash and it was noted as a "bug bear" by someone who tried out their 40/X40 service recently.
 

Doctor Fegg

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Pulham’s here in the Cotswolds accept cash or their own pre-paid card, but not generic contactless payment (on the X9 at least).
 
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Did a discovery ticket the other week, go coach are still cash only although they are getting new machines atm. End of September London Bus Company ran a few extra heritage buses on ensign's Southend 68 service and us conductors could only take fares in cash (issuing change) using a mix of emergency tickets and almex machines. Ensign's own buses were taking contactless through ticketer machines and not issuing change for any cash payments.
 

andy1571

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I travelled on Henshaws 553 Honeybourne - Evesham last week, and not only were they only taking cash, the ticket came off a venerable Setright machine! Which was a pain, as I was after a multi-operator Connecta ticket....
 

paul1609

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Hams Travel were still cash only when I travelled on 297 Tenterden to Tunbridge Wells on 14/9
 

Britannia94

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TLC Travel who operate a few of the tendered services in and around West Yorkshire only take cash. Makes it confusing in some routes in Bradford as during the day First operate them which take card then on an evening and Sunday TLC operate them which is cash only.
 

yorkie

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There is a company in West Yorkshire called Stotts Coaches who run bus services in West Yorkshire, which are cash only.

When asking for a single and presenting a contactless card, expect to be told "We don't tack 'em!" (don't expect a smooth ride either, but that's for another thread!)
 
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Qwerty133

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There is a mickey mouse company in West Yorkshire called Stotts Coaches who run low quality bus services in West Yorkshire, which are cash only.

When asking for a single and presenting a contactless card, expect to be told "We don't tack 'em!" (don't expect a smooth ride either, but that's for another thread!)
If that's the Huddersfield based outfit that operate on the NX network micky mouse isn't even close to a fair description from my experience (although admittedly that's on the NX side rather than local services).
 

Andyh82

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I wouldn’t describe Stotts Coaches as a Mickey Mouse company, far from it. They are a high quality smart long established operation, both on the bus and on the coach side. Even the school deckers look smart compared to many school bus operators.

Yes I expect they don’t take card, but to be fair, on the local tenders they run, taking any sort of a monetary fare is probably quite rare
 

ls2270

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Pulham’s here in the Cotswolds accept cash or their own pre-paid card, but not generic contactless payment (on the X9 at least).
Yes, I used their 802 route from Kingham to Bourton a couple of weeks ago and it was the same on that. I also travelled on a Blackpool Transport bus a few weeks ago and was told they didn’t accept contactless but whether that was due to a specific problem on that bus or a general policy I don’t know.
 

ALEMASTER

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In the Sheffield area..

First - take contactless
Stagecoach - take contactless
Powells (HCT) - take contactless
Hulleys of Baslow - take contactless
TM Travel (Wellglade) - cash only
Sheffield Community Transport - cash only
 

MedwayValiant

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Yes, I used their 802 route from Kingham to Bourton a couple of weeks ago and it was the same on that. I also travelled on a Blackpool Transport bus a few weeks ago and was told they didn’t accept contactless but whether that was due to a specific problem on that bus or a general policy I don’t know.

Now there's a thing.

I was on an Arriva bus in the Medway Towns a few weeks back, and the contactless reader wasn't working. The driver was allowing free rides, since i) the company has let it be known that cash is only accepted in "exceptional circumstances", and so he couldn't expect people to have any to hand, and ii) in any case he didn't want to handle it.

Whether that is general policy, or whether it was the driver's decision when he discovered that his card reader wasn't working, I cannot say.
 

yorkie

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In my opinion if contactless is an advertised accepted payment method and it's not available due to a fault with the reader (or perhaps the usual bus not being available) then it wouldn't be right to refuse travel to anyone rewiring to use that payment method, so that sounds right to me.

I've experienced this once or twice.

I find it hard to believe sone buses don't accept contactless in this day and age.
 

Daniel740

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In my opinion if contactless is an advertised accepted payment method and it's not available due to a fault with the reader (or perhaps the usual bus not being available) then it wouldn't be right to refuse travel to anyone rewiring to use that payment method, so that sounds right to me.

I've experienced this once or twice.

I find it hard to believe sone buses don't accept contactless in this day and age.
Is it that hard to believe that the once a fortnight community run service to the nearest town don’t accept contactless?
What about National Express? I believe you can still buy tickets onboard, I seriously doubt they have card machines onboard
 

Bletchleyite

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Is it that hard to believe that the once a fortnight community run service to the nearest town don’t accept contactless?
What about National Express? I believe you can still buy tickets onboard, I seriously doubt they have card machines onboard

Those sorts of service tend to have high numbers of passholders, and isn't it now mandatory to have a proven audit trail of passes being tapped in in order to get paid that money? If you've got a ticketing system that will do that, it's a tiny step to set it up to take contactless payment as well, as it uses the same technology.
 
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Those sorts of service tend to have high numbers of passholders, and isn't it now mandatory to have a proven audit trail of passes being tapped in in order to get paid that money? If you've got a ticketing system that will do that, it's a tiny step to set it up to take contactless payment as well, as it uses the same technology.
I haven't travelled in London for about a year, but when I do go I use my Senior card on London Buses. I have never had to 'tap in' (the cards are contactless so you don't have to touch the machines) and just show them to the driver. The drivers don't seem to notice or respond at all. Even if they do press a button to acknowledge my boarding, there is no audit trail of me being on the bus. So how do TFL get reimbursed for my fare, if indeed they do get a payment?
 

duncombec

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Those sorts of service tend to have high numbers of passholders, and isn't it now mandatory to have a proven audit trail of passes being tapped in in order to get paid that money? If you've got a ticketing system that will do that, it's a tiny step to set it up to take contactless payment as well, as it uses the same technology.
I wouldn't like to say for certain, but I wonder if the situation is less to do with the ticket machines themselves, and more to do with charges made by the banks? The costs associated with handheld card machines can be eyewateringly expensive and often require a good deal of regular business to make it worthwhile (thus probably explaining why so many "enthusiast market stalls" only take cash in the same fashion). As such, for a small operator with a handful of tendered routes, it might not actually make financial sense for the few cash payers they do get.

There are other payment providers now, but would anyone be willing to have an allegedly company mobile phone presented to you so you could pay by app?
 
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