Bearley/Claverdon: Request Stops?

[Farigiraf]

Just wanted to get some clarification on whether Bearley and Claverdon are still request stops on West Midlands Railway (not Chiltern) services. Most sources, including Wikipedia and recent threads say they are, but Realtime Trains as well as the WMR timetable on their website denote them as regular stops.

RTT Link for Bearley
RTT Link for Claverdon
WMR Timetables

 

[SargeNpton]

They appear to all be compulsory stops in the source timetable data.

 

[Mcr Warrior]

We had a similar question on another thread a few months ago, and the conclusion was that they (Bearley and Claverdon stations) aren't request stops just now.

Request stops

Which stations have been removed as request stops since December 2022? The likes of Claverdon and Bearley have conflicting information on whether they are still request stops (for WMR) and there seems to have been changes on TFW routes and the Cumbrian Coast as well?

www.railforums.co.uk

Post #66 from above-linked thread.

We asked WMT about this today (for reasons unrelated to this thread), and were told Bearley and Claverdon are no longer request stops.

 

[Farigiraf]

They appear to all be compulsory stops in the source timetable data.

We had a similar question on another thread a few months ago, and the conclusion was that they (Bearley and Claverdon stations) aren't request stops just now.

Request stops

Which stations have been removed as request stops since December 2022? The likes of Claverdon and Bearley have conflicting information on whether they are still request stops (for WMR) and there seems to have been changes on TFW routes and the Cumbrian Coast as well?

www.railforums.co.uk

Post #66 from above-linked thread.

Thanks for the confirmation both.

 

[birchesgreen]

It used to be they were request stops on WMR only but not Chiltern but happily that confusion seems to have ended.

 

[SCDR_WMR]

WMR removed the need to request to stop on all stations a while ago now. Including the ones on the North Warwick too.

 

[barbette165]

They are still being treated as request stops by the crew.
I was on the 1105 from Stratford yesterday, the train slowed but did not stop at either station. There was also neither an announcement over the PA nor a walk-through of the train asking if any passengers wished to alight.
On the return 1555 from Moor Street, the guard did walk-through the train asking if any passengers required the request stops. In the event we stopped at both stations, someone got on at Claverdon but I don’t know what happened at Bearley as I was in the rear carriage (of 5) and at Bearley only the front 2 carriages only fit within the platform.

 

[172007]

Still request stops on all train crew diagrams for June 24 time table change. If you don't request we don't stop.

A colleague has brought it to managements attention but as it's announced via platform systems pa stystems, the Station displays plus the map above train doors state that they are request stops I don't see anything else being done as the responsibility is on the passenger.

 

[Mcr Warrior]

Still request stops on all train crew diagrams for June 24 time table change. If you don't request we don't stop.

A colleague has brought it to managements attention but as it's announced via platform systems pa stystems, the Station displays plus the map above train doors state that they are request stops I don't see anything else being done as the responsibility is on the passenger.

Why so? Is it appropriate that West Midlands Railways' public timetable after the June 2024 timetable change doesn't show Bearley and Claverdon as request stops?

https://www.westmidlandsrailway.co.uk/media/4838/download?inline

More joined up messaging but if they end up over-carried or unable to board, it's the passenger that has to at fault?

 

[Kite159]

A colleague has brought it to managements attention but as it's announced via platform systems pa stystems

Does it actually get announced at the likes of Dorridge or Lapworth when a Stratford service about those stations being request stops, or are passengers meant to be mind readers and know if they want those stations they need to seek out the guard? Even though the public timetable makes no note of them being request stops.
Most passengers will consider them like the former request stops on the Whitlock's End line. Do the 172s still have route maps marking those as request stops?

The railway once more failing to put passengers first, sometimes it seems they will find it hard organising a drinking event in a brewery.

 

[trundlewagon]

In practice it doesn't really make any difference, does it?

If someone is on the platform, the train will stop.

If the guard goes through checking for the request stops and someone wants them, the train will stop.

If the guard doesn't bother checking for passengers for the request stops, train will stop.

The only way anybody is getting over carried is if the guard does a check and a passenger for a request stop doesn't ask for it...

 

[Mcr Warrior]

The only way anybody is getting over carried is if the guard does a check and a passenger for a request stop doesn't ask for it...

Why should a passenger be expected to have to request to the Guard that the train needs to stop at Bearley or Claverdon when the public timetable issued by WMR doesn't state that these two stations are request stops? See post #9. Not sure if journey planners do so, either.

 

[AJDesiro]

Does it actually get announced at the likes of Dorridge or Lapworth when a Stratford service about those stations being request stops, or are passengers meant to be mind readers and know if they want those stations they need to seek out the guard? Even though the public timetable makes no note of them being request stops.
Most passengers will consider them like the former request stops on the Whitlock's End line. Do the 172s still have route maps marking those as request stops?

The railway once more failing to put passengers first, sometimes it seems they will find it hard organising a drinking event in a brewery.

They are marked as request stops on the WMR route map: https://www.westmidlandsrailway.co.uk/media/4052/download?inline
They are also down as request stops on the PIS on board, denoted by an X in brackets.

 

[Mcr Warrior]

They are marked as request stops on the WMR route map: https://www.westmidlandsrailway.co.uk/media/4052/download?inline

They are indeed, but isn't that map's revision date
= October 2023 (as shown in the bottom left corner)?

 

[Kite159]

They are marked as request stops on the WMR route map: https://www.westmidlandsrailway.co.uk/media/4052/download?inline
They are also down as request stops on the PIS on board, denoted by an X in brackets.

And is that the map which is on display on the trains working those trains, rather than being an overall map found on the website not much use to anybody whilst on the train?

 

[barbette165]

I checked today, the map on the train does show the stops as being on request, whilst for the stations on the Whitlocks End line the designation has been removed.

I returned from Solihull to Stratford today and decided to use Chiltern Railways from Solihull to Hatton and then Hatton to Claverdon, so that I could catch the 16:32 from Claverdon.

There was no mention of needing to indicate to the driver for the train to stop anywhere on the platform, neither on the paper posters or the dot matrix display. The PA system may or may not have said something, the train was not announced on the system until the train was almost in the platform and was therefore inaudible.

The uncertainty / confusion is exacerbated since the Chiltern trains (the majority of the trains that serve the stations) always stop.

 

[Craig1122]

They are also down as request stops on the PIS on board, denoted by an X in brackets.

Northern use the same X system to denote request stops. I'm not sure how anyone who is unfamiliar with them as a method of working is meant to know what that means and realise that they have to proactively request a stop. National rail enquiries doesn't have any kind of indication that you need to do this on the journey planner.

I was in Switzerland earlier in the year and request stops were clearly displayed as such on the PIS and there was a bus style button to make the request.

 

[OscarH]

Still request stops on all train crew diagrams for June 24 time table change. If you don't request we don't stop.

A colleague has brought it to managements attention but as it's announced via platform systems pa stystems, the Station displays plus the map above train doors state that they are request stops I don't see anything else being done as the responsibility is on the passenger.

Jesus, how are WMT letting this drag on so long. Telling the crew different to what's in the timetable data is blatantly bad and should have been a priority to fix once raised.

There seems to be a complete disregard for passengers or the fact they have a responsibility to publish correct data to the rest of the industry

 

[DelW]

Jesus, how are WMT letting this drag on so long. Telling the crew different to what's in the timetable data is blatantly bad and should have been a priority to fix once raised.

There seems to be a complete disregard for passengers or the fact they have a responsibility to publish correct data to the rest of the industry

Not to mention an apparent belief that it's passengers' fault if they haven't checked all the available sources of information and somehow worked out for themselves which are correct and which to disregard.

 

[Djgr]

It's difficult for people who work in other industries to understand how the railway can't sort out the simplest things.

 

[Craig1122]

It's difficult for people who work in other industries to understand how the railway can't sort out the simplest things.

It's as difficult for those of us in it to understand a lot of the time!

 

[centraltrains]

They are marked as request stops on the WMR route map: https://www.westmidlandsrailway.co.uk/media/4052/download?inline

I wouldn't call the map very reliable. Tactile paving icon missing from many stations where it has been installed, many stations with bus interchange missing the icon. One station missing the parking symbol.