I hope I'm not being obtuse but my wife has booked tickets for Saturday 18th May from Berwick Upon Tweed to Newcastle - she was originally going to use Trainline but I told her they charged a booking fee so she has used the LNER app which has given her e-tickets.
She found the app quite confusing but I think she's bought the cheapest tickets being Off Peak Singles for both ways (a return seemed impossible for some reason) but I expected she could then use any train - she's selected the trains she 'expects' to catch 0850 Cross Country outbound to Newcastle and her ticket says
Itinerary - Optional Reservations 18 May:
Berwick-upon-Tweed
08:50
CrossCountry
Coach X Seat XX
09:38
Newcastle
But her 'return' ticket has
Itinerary - Mandatory Reservations 18 May:
Newcastle
17:55
London North Eastern
Railway
Coach X Seat XX
18:37
Berwick-upon-Tweed
It's the mandatory reservation bit that's worrying her.
Am I correct that she can use ANY train from BWK-NCL and ANY train from NCL-BWK BUT if she wants to use an LNER one then she needs a seat reservation?
If so, how does she go about reserving a seat if she misses the 1755 on the way back?
She found the app quite confusing but I think she's bought the cheapest tickets being Off Peak Singles for both ways (a return seemed impossible for some reason) but I expected she could then use any train - she's selected the trains she 'expects' to catch 0850 Cross Country outbound to Newcastle and her ticket says
Itinerary - Optional Reservations 18 May:
Berwick-upon-Tweed
08:50
CrossCountry
Coach X Seat XX
09:38
Newcastle
But her 'return' ticket has
Itinerary - Mandatory Reservations 18 May:
Newcastle
17:55
London North Eastern
Railway
Coach X Seat XX
18:37
Berwick-upon-Tweed
It's the mandatory reservation bit that's worrying her.
Am I correct that she can use ANY train from BWK-NCL and ANY train from NCL-BWK BUT if she wants to use an LNER one then she needs a seat reservation?
If so, how does she go about reserving a seat if she misses the 1755 on the way back?