markymark2000
On Moderation
Does anyone have a list of which TOCs use which booking systems?
I know a lot of people say they don't like certain websites as they are user unfriendly but it's hard to suggest alternatives when many use the same systems but as a white label. So, I thought this list could help people to find a site which works best for them.
The list is meant to be purely for train operators (I'd rather encourage people to use TOCs rather than 3rd parts sites) and I have excluded any TOC who doesn't sell tickets for outside of their network (Merseyrail and Heathrow Express for example)
Guest Bookings - I've included this as some people prefer not to sign up to loads of sites and as such guest bookings mean that they can just buy a ticket and not have to create accounts.
Collection reference for every split journey - this is included as it's a bugbear. I know it's something Northern do for collection tickets. If you book journey 1 and journey 2 tickets, whether this be split tickets or journeys on different days, whatever it is, even when booked in a single transaction, they give you a different collection reference and booking email. It meant 1 journey got 5 or so emails and collection references. Needless to say, I wasn't best pleased. LNER, you book an A-B journey on day 1 and C-D journey on another day (of course you have to 'add another journey'), these all come from LNER in a single email, single collection reference.
If anyone thinks of any other columns to add which would be useful for others to see as a comparison, ill happily do so.
Hopefully some people find this list helpful
I know a lot of people say they don't like certain websites as they are user unfriendly but it's hard to suggest alternatives when many use the same systems but as a white label. So, I thought this list could help people to find a site which works best for them.
The list is meant to be purely for train operators (I'd rather encourage people to use TOCs rather than 3rd parts sites) and I have excluded any TOC who doesn't sell tickets for outside of their network (Merseyrail and Heathrow Express for example)
Guest Bookings - I've included this as some people prefer not to sign up to loads of sites and as such guest bookings mean that they can just buy a ticket and not have to create accounts.
Collection reference for every split journey - this is included as it's a bugbear. I know it's something Northern do for collection tickets. If you book journey 1 and journey 2 tickets, whether this be split tickets or journeys on different days, whatever it is, even when booked in a single transaction, they give you a different collection reference and booking email. It meant 1 journey got 5 or so emails and collection references. Needless to say, I wasn't best pleased. LNER, you book an A-B journey on day 1 and C-D journey on another day (of course you have to 'add another journey'), these all come from LNER in a single email, single collection reference.
If anyone thinks of any other columns to add which would be useful for others to see as a comparison, ill happily do so.
Hopefully some people find this list helpful
TOC | Booking System Used | Guest bookings | Collection reference for every journey |
Avanti West Coast | PICO4UK | No | |
C2C | PICO4UK | Yes | |
Chiltern Railway | Silverrail | Yes | |
CrossCountry | Trainline | Yes | |
East Midlands Railway | Trainline | Yes | Yes |
GTR | On Track Retail | Yes | |
Grand Central | Silverrail | Yes | |
Greater Anglia | Trainline | Yes | |
Great Western Railway | Worldline | No | |
Hull Trains | Worldine | No | |
LNER | Vix | No | No |
Lumo | Worldline | No | |
Northern | Trainline | Yes | Yes |
Scotrail | Trainline | Yes | |
Southeastern | On Track Retail | Yes | |
South Western Railway | Worldline | No | |
TransPennine Express | Worldline | No | |
Transport for Wales | Silverrail | Yes | |
West Midlands Trains | Trainline | Yes |
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