Just to emphasis for 185's benefit, when looking at RTT, some trains have been deleted from the system. So you might be not seeing trains cancelled on the Treherbert Line, but there have been services deleted, it is normally an every half hour service, there are several hour gaps (looks like today is a good day, I'm sure there were 1h30m/2h gaps last week). Plus, there are other services that have been cancelled on the Valley lines).
Glad to hear people from Treherbert can still commute to work by train, I can't.
The reason your passenger numbers are higher is probably as you have a much frequent service.
Wrexham Bidston passenger number are probably poorer as it:
a) has had a rubbish hourly service (worse at night) at least since I was 16 when I used the service to college (36 yrs ago), with trains often turned around short at Shotton to catch up on delays, leaving 2hr gaps or more on the Wirral section,
b) people drive to the more frequent Merseyrail (every 10mins) services on Chester line (North Wales / Neston to Hooton, Heswall to Spital, Neston to Bromborough, etc),
c) it is always seems late as the turnarounds are too short (the train at Wrexham Central is timed to leave before it arrives),
d) failure to sell tickets / no ticket machines / can''t use online tickets if transferring on to Merseyrail / guards regularly don"t sell tickets or are too busy with doors to sell tickets,
e) numbers under reported (Heswall jumped 58k to 99k in a 2 year period) that sort of jump suggests serious under reporting for years.
If you commute to Liverpool you also get dropped off in the middle of nowhere at Bidston and if you miss your connecting train it adds 15+ mins to your journey, so it is quicker to drive to a more frequent Merseyrail Service at a Chester line station.
We can't rely on replacement buses as it take double the time, due to stations being away from main roads and arriving approx an hour late, plus they don't run any earlier buses, meaning you can't get to Liverpool for 8am
The South Wales based management also have a track record of neglecting us by cancelling a full days service to use class 150s in South Wales for Football / Rugby matches, that was until N Wales MSP complained.
Thank goodness they won't be able to nick our refurbished D trains that might actually start in service in early April, meanwhile the South Wales Metro is electrified and gets new trains , plus a £50m levelling up grant for a new Cardiff line.
We have a right to complain and if they just took 1 of our 2 trains away we could possibly still commute by public transport as we could check when the service would actually turn up, something you can't do with our replacement buses that don't run to time, and you have to guess where they will actually stop.
My wish is for Merseyrail Battery 777 trains to take over the line meaning South Wales based management can't neglect us for any longer. However I doubt it as our line is always under resourced. Our line maybe is s branch line, but is vital for students and elderly that can't drive