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Can i buy virgin ticket with someone else's card

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blackhawk

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Hello everyone, I wanted to ask a question. If i buy an online virgin ticket with a friend's/relative's debit/credit card and i am able to produce the card at the time of boarding the train will they allow me to travel on such a ticket or is it must to purchase the ticket with your own card? Thanks
 
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dzug2

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If you can produce the card it doesn't matter whose it is.

You need the card whilst travelling - it's not enough to just have it when boarding (and eg hand it back to the relative on the platform). There may be en route checks as well.
 

SS4

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Yes, as long as you have the card the ticket was purchased with.

If you buy online and collect at a station you need the card to get the tickets out of the machine but after that the card is no longer necessary.

If you print at home then dzug2 has given the correct procedure
 

AlterEgo

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If you select e-ticket you must be able to produce the payment card (which must obviously be your own), and be the named passenger on the ticket.

If you can't do that, don't select e-ticketing.
--- old post above --- --- new post below ---
If you can produce the card it doesn't matter whose it is

No, no, no. You can't travel on someone else's bank card. E-ticketing has that requirement to carry the card to protect against fraud. Should you be in possession of someone else's card you can probably expect some uncomfortable questions which might end up with all sorts of consequences, innocent or otherwise.
 

flymo

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Just came across this story in the Newcastle Evening Chronicle regarding just this sort of situation, i.e. travelling on a ticket bought on someone else's credit card. In this case it was bought via the Trainline website for use on a Cross Country service from Newcastle to Devon.
 

allticketspls

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Terms & Conditions of Virgin "E-Tickets".

Ticket will be emailed to you to print 2 hours after booking.

To travel, you must bring the printed e-ticket and the payment card used to make the booking.

If you don't have them, a new ticket at the full fare will have to be bought to travel.

The lead passenger name must match the payment card name.

e-tickets are non-exchangeable and non-transferable.

There have been times that I have asked for further ID as I had suspicions that the person travelling was not the cardholder.
 

MikeWh

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There have been times that I have asked for further ID as I had suspicions that the person travelling was not the cardholder.

What other forms of ID should I make sure I have on me? When travelling on my own I usually only have my Oyster, one credit card and/or maybe my debit card. I try not to carry too much around as a security measure. Unless you can contact the Oyster helpdesk that will tell you nothing of any use.
 

allticketspls

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Mostly I have been shown driving licences. But people also show other bank cards in the same name or even photo ID from their workplace.

Unfortunately the very nature of E-Tickets leave them open to fraud. The same applies to Virgin Traveller Club members, they have to show their Traveller Club Card and also Photo ID to help prevent fraud.
 

AlterEgo

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It's probably good practice to keep some ID on you just in case, but unless the ticket conditions specify that you need ID or a bank card to use it, there's no actual need to carry anything other than your ticket.

E-tickets are awful in their current form. But then again, the public asked for them as an option, expecting the railways to function like airlines. Then, when there are problems with e-tickets, and passengers fall foul of the rules, they complain trains aren't enough like buses.

Quelle horreur.
 

blackhawk

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Thank you everyone for your sincere replies. What i make out of the discussion is its safe to travel with someone else's card if you take the ticket out of machine at the station but not if you print at your home, is that right?
 

AlterEgo

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Thank you everyone for your sincere replies. What i make out of the discussion is its safe to travel with someone else's card if you take the ticket out of machine at the station but not if you print at your home, is that right?

That's exactly right. If you print the ticket from the machine (i.e. self-service/FastTicket collection), there is no need to bring the card on the journey at all.
 

MikeWh

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Thank you everyone for your sincere replies. What i make out of the discussion is its safe to travel with someone else's card if you take the ticket out of machine at the station but not if you print at your home, is that right?

That's exactly right. If you print the ticket from the machine (i.e. self-service/FastTicket collection), there is no need to bring the card on the journey at all.

Just to be clear, you will need the card to collect the tickets at the machine, but after that it's only the tickets you need. You can collect from any TOD enabled machine at any time (sometimes they say leave 2 hours) after ordering.
 

Squaddie

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Just to be clear, you will need the card to collect the tickets at the machine, but after that it's only the tickets you need. You can collect from any TOD enabled machine at any time (sometimes they say leave 2 hours) after ordering.
And although you are asked to nominate a station from which to collect the tickets, I believe you can in fact collect them at any machine at any station. (Perhaps someone in the know will confirm this? I've collected tickets at stations other than the nominated one but don't know whether this is generally the case).
 

AlterEgo

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And although you are asked to nominate a station from which to collect the tickets, I believe you can in fact collect them at any machine at any station. (Perhaps someone in the know will confirm this? I've collected tickets at stations other than the nominated one but don't know whether this is generally the case).

Yeah, this is now standard practice with all ticket sellers. I don't see it changing either. It can be quite handy.
 

island

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You can collect them from any ToD-enabled machine. Some Northern machines don't support ToD. And some Southern tickets can only be printed on Southern machines.
 

lyesbkz

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There have been times that I have asked for further ID as I had suspicions that the person travelling was not the cardholder.

If the passenger is carrying no other forms of ID (or claims not to be), then what can you do? Can you really issue a PF/UPFN if the passenger presents the e-ticket with matching card, but has no other identification?
 

LexyBoy

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If the passenger is carrying no other forms of ID (or claims not to be), then what can you do? Can you really issue a PF/UPFN if the passenger presents the e-ticket with matching card, but has no other identification?

Surely not as there is no mention of it in the T&Cs. If the name on the card was 'mrs smith' and the passenger was clearly a chap then there might be a case...

 

Old Timer

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Surely not as there is no mention of it in the T&Cs.
Courtesy of VirginRPO

Terms & Conditions of Virgin "E-Tickets".

Ticket will be emailed to you to print 2 hours after booking.

To travel, you must bring the printed e-ticket and the payment card used to make the booking.

If you don't have them, a new ticket at the full fare will have to be bought to travel.

The lead passenger name must match the payment card name.

e-tickets are non-exchangeable and non-transferable.

How many people now walk around without any form of identification ?????.....Unless of course they choose not to be identifiable.
 

lyesbkz

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How many people now walk around without any form of identification ?????.....Unless of course they choose not to be identifiable.

Just because most people carry ID does not mean that we are all legally obliged to do so. It would be unfair to tell somebody their ticket is invalid because you do not think that they're the person named on the card and they are unable to prove otherwise!
 

LexyBoy

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To travel, you must bring the printed e-ticket and the payment card used to make the booking.

The lead passenger name must match the payment card name.

Exactly - no requirement is stated to bring ID. My name matches that on my card, whether or not I have any additional proof.

The only ID I would usually have on me are my bank card and Season Photocard - which I probably wouldn't have if travelling away for holiday.
 

Yew

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Its always fun to see somone around 18-20 getting into a night club on an old passport fro mwhen they where 10-12, It could be almost anybody most of the time (especially if they have grown/fyed their hair or similar)
 

AlterEgo

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Just because most people carry ID does not mean that we are all legally obliged to do so. It would be unfair to tell somebody their ticket is invalid because you do not think that they're the person named on the card and they are unable to prove otherwise!


Quite!
 

island

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Its always fun to see somone around 18-20 getting into a night club on an old passport fro mwhen they where 10-12, It could be almost anybody most of the time (especially if they have grown/fyed their hair or similar)

Aren't passports only issued for 5 years to under-16s these days?
 

blackhawk

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Originally Posted by Old Timer
To travel, you must bring the printed e-ticket and the payment card used to make the booking.

The lead passenger name must match the payment card name.

i have a prepaid visa debit card from another country which doesnt have the cardholders name printed on it,how will they know that this card belongs to me or someone else. will they allow me to travel even if i have an ID
 

lyesbkz

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i have a prepaid visa debit card from another country which doesnt have the cardholders name printed on it,how will they know that this card belongs to me or someone else. will they allow me to travel even if i have an ID

From what I understand, as long as you show the card, and the card number matches that on the e-ticket, you shouldn't have any problems.
 
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