blakey1152
Member
- Joined
- 5 Sep 2011
- Messages
- 461
Hi Everyone,
I wanted to check with the experts on here before I complain and then find out that I was wrong.
I went with my other half and daughter from Slade Green to Guildford for a wedding this weekend. Travelling out on the Saturday and returning today.
Due to engineering works on Southeastern there were no trains running into Waterloo East or Charing Cross.
So I looked at the map and decided the best route to take on the Saturday was Slade Green to London Bridge, hop on the Jubilee line to Waterloo and catch a train from there into Guildford.
It all sounded such a good idea...well until we got to tube gateline at London Bridge where our tickets wouldn't work the barrier - The member of staff there pointed out that our tickets clearly stated Via London but not London Underground written on them.
I was 90% sure that the Thameslink programme allowed journeys on the tube between certain stations and particularly as there were no trains to Waterloo East anyway.
I left by wife and daughter in the booking hall area and went outside London Bridge and phoned up Southeastern - who helpful as ever told me that I would have to buy a seperate ticket to go from London Bridge to Waterloo or use an Oyster, So I told them that I had bought a through ticket from Slade Green to Guildford I didn't expect to have to purchase a seperate ticket to use the tube. I was told that I could use the tube from Cannon Street but that's not much use to go to Waterloo.
So as time was running short and it was obvious that I wasn't going to be able to win as my ticket did clearly state not valid on the Underground that we used our Oyster cards to go to Waterloo.
But I'm still sure that I'm right and should have been able to use our tickets on that section of the tube but I wanted to make sure before I make myself look silly.
(On the return trip went via Clapham Junction, Victoria and Dartford to avoid any fiasco)
Blakey
I wanted to check with the experts on here before I complain and then find out that I was wrong.
I went with my other half and daughter from Slade Green to Guildford for a wedding this weekend. Travelling out on the Saturday and returning today.
Due to engineering works on Southeastern there were no trains running into Waterloo East or Charing Cross.
So I looked at the map and decided the best route to take on the Saturday was Slade Green to London Bridge, hop on the Jubilee line to Waterloo and catch a train from there into Guildford.
It all sounded such a good idea...well until we got to tube gateline at London Bridge where our tickets wouldn't work the barrier - The member of staff there pointed out that our tickets clearly stated Via London but not London Underground written on them.
I was 90% sure that the Thameslink programme allowed journeys on the tube between certain stations and particularly as there were no trains to Waterloo East anyway.
I left by wife and daughter in the booking hall area and went outside London Bridge and phoned up Southeastern - who helpful as ever told me that I would have to buy a seperate ticket to go from London Bridge to Waterloo or use an Oyster, So I told them that I had bought a through ticket from Slade Green to Guildford I didn't expect to have to purchase a seperate ticket to use the tube. I was told that I could use the tube from Cannon Street but that's not much use to go to Waterloo.
So as time was running short and it was obvious that I wasn't going to be able to win as my ticket did clearly state not valid on the Underground that we used our Oyster cards to go to Waterloo.
But I'm still sure that I'm right and should have been able to use our tickets on that section of the tube but I wanted to make sure before I make myself look silly.
(On the return trip went via Clapham Junction, Victoria and Dartford to avoid any fiasco)
Blakey
