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Collecting Tickets from Crianlarich without a ticket machine

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Joe Paxton

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Historically, there would have been a wide choice of online or telephone retailers who were happy to deliver tickets by post for free. This solved this problem reasonably, though of course it still required at least a few days' notice. Nowadays I don't know if there's anyone who would deliver an Advance ticket from Crianlarich in the post for free.

GWR, SWR, Hull Trains, Transpennine Express and Chiltern all offer free delivery by first class post.
 
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island

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But there will be far more people visiting, and plus a lot more stations with this problem along the line. Accross Scotland there must be many stations where people have this problem.
"People visiting" presumably have to get to Crianlarich etc. by train in the first instance and can simply collect their return ticket at the same time as they collect the outbound.

There are also m-tickets available which I accept are not to everybody's liking but are an option.
 

redreni

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Good that you can purchase advance tickets from Crianlarich which can't, however, be uplifted (in paper format) from Crianlarich. :rolleyes:

Which begs the question; how many unstaffed Scotrail stations don't have any TVM provision?

A lot of them, and discounting areas around Edinburgh/ Glasgow/ Borders, I'd say most rural stations don't have any ticket purchasing facilities.

On the West Highland Line it's Helensburgh, Fort William, Mallaig (Ticket Office only)

That strikes me as fine in principle given there are no penalty fares, but in that case ScotRail should equip their conductors to print TOD tickets.
 

TUC

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What is Scotrail's rationale for their aversion to e-tickets? Given the deep rural aspects of several parts of their operations I would have thought it would be an attractive option?
 

AndrewE

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"People visiting" presumably have to get to Crianlarich etc. by train in the first instance and can simply collect their return ticket at the same time as they collect the outbound.
...apart from those walking the West Highland Way and splitting their trek at Crianlarich. I would expect quite a few bookings to be made from a mobile phone as they approach the area (or as soon as they get a signal) and that is exactly the sort of purchase you wouldn't want to have to make too far in advance...
 

Skiddaw

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...apart from those walking the West Highland Way and splitting their trek at Crianlarich. I would expect quite a few bookings to be made from a mobile phone as they approach the area (or as soon as they get a signal) and that is exactly the sort of purchase you wouldn't want to have to make too far in advance...
Yes, I was thinking the same. Crianlarich gets a great deal of WHW foot traffic passing through and from experience (I've walked it- fab walk by the way!) quite a few people break at Crianlarich.
 

redreni

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Yeah but it's not Northern Rail. If you're leaving it that close to departure, it'll be a walk-up fare and thus it's not going to cost any more to buy on board, is it?

Unless I'm missing something?
 

AndrewE

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Yeah but it's not Northern Rail. If you're leaving it that close to departure, it'll be a walk-up fare and thus it's not going to cost any more to buy on board, is it?

Unless I'm missing something?
I hadn't thought of that - and wasn't really aware what type of ticket we were talking about, I thought it was about the principle of not being able to collect a ticket immediately before you travelled.
I imagine that most people nowadays would expect tickets to be available for purchase by mobile phones, also pre-bought to almost invariably be cheaper than walk-up.
 

paul1609

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Yes, I was thinking the same. Crianlarich gets a great deal of WHW foot traffic passing through and from experience (I've walked it- fab walk by the way!) quite a few people break at Crianlarich.
The ORR figures have Crianlarich entries and exits as around 13000pa, so say possibily 6500 entries a year (17 a day). The primary destination/origin is Oban with around 15% of journeys. I can see why a TVM at the station wouldnt be considered viable. Dont really see why the conductor cant issue TOD or e tickets cant be used though.
 
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Joe Paxton

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[...] If Advance tickets are on sale then people should be able to access them in reality.

Which they can via m tickets post and smartcards.

Though if they choose to buy them through anyone other than Scotrail they may never find that out.


For what it's worth, I think m-tickets are also offered via all of the Trainline 'white label' sites (i.e. TOC booking sites 'powered by Trainline') - as well as from the main Trainline site.
 

Class800

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Which they can via m tickets post and smartcards.
On these remote lines m ticket appears risky. When I got train Crianlarich to Tyndrum the guard could not get enough Internet to use his card machine so had to accept whatever cash I had which was less than the fare
 

MrJeeves

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On these remote lines m ticket appears risky. When I got train Crianlarich to Tyndrum the guard could not get enough Internet to use his card machine so had to accept whatever cash I had which was less than the fare
You don't need internet to read the contents of an e-Ticket or m-Ticket.
 

island

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I think you need a web connection to display a mTicket
No, the whole point of mTickets is once downloaded/activated they can be used offline without there then being a possibility of the ticket being used elsewhere by someone else, so that they could be inspected visually without a need to scan.
 

infobleep

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No, the whole point of mTickets is once downloaded/activated they can be used offline without there then being a possibility of the ticket being used elsewhere by someone else, so that they could be inspected visually without a need to scan.
Of course what happens if you forget or decide to activated it at the last moment, rather than in advance?
 

tram21

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Surely card would be better? If their card machine isn't working you get a free trip.
Unless you're only going a short journey there is reception on some parts of the West Highland Line, which the staff know about. On the Caledonian Sleeper home the staff were struggling to process Club Car orders as there is no reception really from Roy Bridge to Bridge of Orchy.

But yes I assume if you got lucky and they couldn't process your card payment for your journey then you would get a free trip.
 
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