Intermodal
Established Member
Hi all,
I know this is not a 'new' topic of discussion but I particularly wanted to share this announcement I just heard on a TPE service from Middlesbrough towards Manchester Airport - and give others an opportunity to share any recent transcriptions or recordings of guards who are taking a foray into stand up comedy.
"Ladies and gentlemen the next stop on this service will be Yaaaaaaaaaarm in just a minutes time. If you are leaving the train in Yarm please mind the step down from the train to the platform, especially in these snowy conditions today - it was really deep before, it came over the top of me flip flops! If you are staying with us past Yarm please have your tickets, passes, and valid excuses ready for inspection. Please note invalid excuses are not acceptable on this service, and passengers holding such will be charged for a full price ticket. Once again ladies and gentlemen, the next stop for this service is Yaaaaaaaaaarm."
Just a few minutes after: "[...] If you do wish to stay updated with the Facebooks, Twitters, Snapchats and other social media while on board please feel free to use our complimentary wifi service - although personally I wouldn't bother today as it's just pictures of snow and ya can see that out the window. [..]"
And later on: "We are now arriving at Thirsk... [pause and silence as an Azuma goes past] WOW, did you see that brand new train go past? Wasn't that exciting? One of the brand new Virgin Trains Azumas... if there are any trainspotters on board they must be going wild!"
I really enjoy hearing stuff like this - it truly brightens my day to see someone breaking away from the robotic monotony that on train announcements have largely become, and who doesn't like to see someone enjoying their job?
I wonder if anyone knows how TOCs generally feel about this? Do they encourage it? I know when I worked in a customer service position for a certain large company I was encouraged to 'break away' from the script as often as possible and 'personalise' things to make me seem more human.
Andrew
I know this is not a 'new' topic of discussion but I particularly wanted to share this announcement I just heard on a TPE service from Middlesbrough towards Manchester Airport - and give others an opportunity to share any recent transcriptions or recordings of guards who are taking a foray into stand up comedy.
"Ladies and gentlemen the next stop on this service will be Yaaaaaaaaaarm in just a minutes time. If you are leaving the train in Yarm please mind the step down from the train to the platform, especially in these snowy conditions today - it was really deep before, it came over the top of me flip flops! If you are staying with us past Yarm please have your tickets, passes, and valid excuses ready for inspection. Please note invalid excuses are not acceptable on this service, and passengers holding such will be charged for a full price ticket. Once again ladies and gentlemen, the next stop for this service is Yaaaaaaaaaarm."
Just a few minutes after: "[...] If you do wish to stay updated with the Facebooks, Twitters, Snapchats and other social media while on board please feel free to use our complimentary wifi service - although personally I wouldn't bother today as it's just pictures of snow and ya can see that out the window. [..]"
And later on: "We are now arriving at Thirsk... [pause and silence as an Azuma goes past] WOW, did you see that brand new train go past? Wasn't that exciting? One of the brand new Virgin Trains Azumas... if there are any trainspotters on board they must be going wild!"
I really enjoy hearing stuff like this - it truly brightens my day to see someone breaking away from the robotic monotony that on train announcements have largely become, and who doesn't like to see someone enjoying their job?
I wonder if anyone knows how TOCs generally feel about this? Do they encourage it? I know when I worked in a customer service position for a certain large company I was encouraged to 'break away' from the script as often as possible and 'personalise' things to make me seem more human.
Andrew
Last edited: