Compliments to East Coast train manager

[cuna84]

Hi all, I did post about my journey south from Aberdeen to London on Monday and the disruption that occurred (Finsbury Park mess) in another thread. It had slipped my mind at how good the Train manager (from Newcastle) was on my train, keeping everyone informed of the situation and telling passengers at every station stop connections and platform numbers (when known) and apologising profusely for the disruption caused. I won't post his name on here (unless he is a reader of this forum :P) but I will be passing on my compliments to East Coast. What is the best way to do this? Through customer relations?
P.S First East Coast guard I have seen with tattoos :P

 

[ainsworth74]

Drop them email from here.

I think I've had that guard myself before now and he is very good

 

[jon0844]

Since when did we need to worry about naming people who provide good service?

This forum is read by loads of people, no doubt including those who work for EC, so here's as good as any - but by all means email EC too.

 

[cuna84]

We don't Jon, you are right, but I was unsure whether it would be appropriate :P, well the guard shares the same first name as the Comedian _ _ _ _ _ _ Brigstock